Finally got our email tickets. We had to go back into the account and reissue our tickets. Apparently, there were
issues with the original emails. Found the info on the Donald Tucker Facebook page.
I didn't have an account so that didn't work for me, but I also found info on the fb page:
"We are aware of certain Hurricane Relief Benefit Concert ticket purchasers not receiving their print at home tickets via email yet. We assure that if you have a confirmation number that your tickets are valid and confirmed. Please email DLTCC-Info@comcastspectacor.com your name and confirmation number and we will have your print at home tickets resent.
Thank you for your patience."
Hopefully this works!