09/08/17 06:02 AM
Re: American Airlines

First got a recorded message when I called Jet Blue saying to "please call back at another time if our flight is more than 7 days from now." Ummmm, I don't think so....
So later on last night, I said the heck with it and called back and stayed on the line, and spoke to a wonderful customer service person. She refunded the tickets completely.

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