09/12/17 01:31 PM
Re: American Airlines

but you used points to book, correct?'s usually much easier to cancel/change a ticket bought with miles than with $s...getting them to waive fees or issue full refunds on purchased technically "non-refundable" tix will be a little trickier...but this is obviously a very abnormal situation, where the tix need to be changed/cancelled due to no fault of the passengers

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