09/15/17 11:37 AM
Re: American Airlines

REIMBURSEMENT OF CHANGE FEES etc by your CC company (maybe)

I just hung up with a BENEFITS SPECIALIST re Travel Protection benefit on my Citibannk AA advantage Platinum World Master Card. She confirmed if you bought your ticket using that card, you are eligible to claim for change fees or loss of your refund.

Specifically she said if AA gives you a credit voucher that has to be used by a certain date, and that date expires, call after that to oursue a claim.

If you change your ticket and are assesed a change Citi benefits specilaist and they will work with you over the phone to file a claim and reimburse.

Below are links to online benefits page addressing that...and a general ohone number on the back of card. I have not yet tried to switch my oct 28 tickets to an alternate destination, but I wanted to be prepared before i contact AA


Trip Cancellation & Interruption Protection:

Travel plans can go awry for many reasons. If certain unforeseen events get in the way of your trip, you may be reimbursed for non–refundable trip expenses, like change fees, provided you paid for the trip with your Citi card.

CITI AA TEl: 8887662484

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