10/01/17 08:32 AM
Re: American Airlines

Last week I emailed AA (Complaint) to request full reinstatement of FF miles, in addition to a credit card refund of one return economy flight for my Dec/Jan trip. Within 3 days I received a call to let me know that all would be taken care of without any penalty charges. The agent I spoke with could not have been nicer. Kudos to American Airlines.

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