SANFILIP
(Traveler)
10/04/17 02:19 PM
69.117.123.213
Divi Little Bay will not open until May 2018


Just received this email from Divi..

Dear Valued Guest,

You may have heard that Divi Little Bay Beach Resort was damaged when Hurricanes Irma and Maria and Tropical Storm Jose passed over the island. We apologize it has taken this long to communicate with you in reference to your reservation, but we wanted to ensure that the information available to you was accurate and inclusive of an anticipated reopen date and future travel options so that you would be able to plan accordingly.

Although Divi Little Bay optimistically desired to be open in time for the 2018 season, an assessment of the property confirmed that most units sustained some sort of damage. Therefore, Divi Little Bay Beach Resort anticipates reopening in May 2018, if there are no construction or supply delays.

For guests, whose reservations have been and will be affected, we are pleased to assist Divi Little Bay in partnering with other properties within the Divi Resorts Group to provide you with the following options

Option 1: You may elect to travel to another Caribbean destination within the Divi Resorts Group. The Resort will apply any payment collected on the current reservation towards accommodations for travel in 2018.

These beautiful resorts and tropical islands include:

Aruba – Divi Village Golf & Beach Resort, Divi Dutch Village Beach Resort and Divi Aruba Phoenix Beach Resort
Barbados – Divi Southwinds Beach Resort
Bonaire – Divi Flamingo Beach Resort & Casino


To learn more about these fabulous destinations and select resorts, please visit www.diviresorts.com.

Option 2: You may elect to cancel your reservation, and any cancellation fee will be waived. Refunds will be processed in the order in which cancellations are received. If you booked your travel on www.diviresorts.com you can cancel anytime online.

Please note, if you booked your stay through a travel agent or third party provider, you will need to contact them directly to cancel your reservation (according to their cancellation policy).

Once you have chosen your option, please reach out to our Reservations Department by phone at (800) 367-3484 (toll free) or (919) 419-3484, Monday-Friday, 8am-5pm ET. Rest assured, we will attempt to accommodate everyone’s request as soon as possible.

Divi Little Bay is committed in its efforts to reconstruct the Resort. We look forward to reopening and once again seeing this beautiful island and amazing location flourish.

Please continue to watch for updates on the anticipated reopening date and progress via email and on Divi Little Bay’s Facebook page.

Sincerely,
Divi Resorts



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