Traveltalkonline.com Forums



Travel and Vacation Forums >> British Virgin Islands

Pages: 1 | 2 | 3 | 4 | >> (show all)
Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63833
Loc: Central Florida!
Re: Update on refund for AA / Delta flights [Re: tradewinds]
      #1749264 - 10/12/17 11:50 AM (73.255.141.246)

Was this flight booked AFTER the hurricane?

Post Extras: Print Post   Remind Me!   Notify Moderator  
tradewinds
Traveler


Joined: 09/21/06
Posts: 5058
Loc: An island state of mind
Re: Update on refund for AA / Delta flights [Re: Carol_Hill]
      #1749266 - 10/12/17 11:57 AM (99.82.249.196)

Quote:

Carol_Hill said:
Was this flight booked AFTER the hurricane?




I booked the original a couple of months ago and changed it last week.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63833
Loc: Central Florida!
Re: Update on refund for AA / Delta flights [Re: tradewinds]
      #1749267 - 10/12/17 12:18 PM (73.255.141.246)

I still think you should have gotten a REFUND. That's what others have gotten..

Post Extras: Print Post   Remind Me!   Notify Moderator  
tradewinds
Traveler


Joined: 09/21/06
Posts: 5058
Loc: An island state of mind
Re: Update on refund for AA / Delta flights [Re: Carol_Hill]
      #1749268 - 10/12/17 12:52 PM (99.82.249.196)

I could have pressed for a refund, but we were cool just changing to a future flight.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63833
Loc: Central Florida!
Re: Update on refund for AA / Delta flights [Re: tradewinds]
      #1749276 - 10/12/17 01:53 PM (73.255.141.246)

OK, I would have demanded my money back. No reason for them to keep your money for free for that time..

Post Extras: Print Post   Remind Me!   Notify Moderator  
connie
Traveler


Joined: 04/25/05
Posts: 126
Re: Update on refund for AA / Delta flights [Re: Carol_Hill]
      #1749297 - 10/12/17 05:13 PM (174.54.59.12)

You were luckier than us. We were flying Southwest on Sept 16 from BWI to SJU and then Air Sunshine from SJU to Virgin Gorda. (our return was Sept 26.) We asked SW for a refund or credit (our credit had to be used within a year-Feb 2018.) We asked for the credit to be extended due to this HORRIBLE hurricane. NOTHING! I called, emailed, and used Messenger on Facebook. NOTHING! We cancelled Air Sunshine and they charged us a $50 fee per person per segment so $200 total. They said the rest of the ticket could be used next year (less the $200!) We then went to the Azores and saw the news about Puerto Rico....Horrible devastation! We again asked SW about a refund or extended credit and they said no! We returned at the end of September and AGAIN approached SW. This time they said they would forward my request for exception! They finally credited our CC for the return flight as it turned out...it was cancelled! Yesterday in the mail we received four drink coupons per person!!! Guess they know we needed them!! Now....what to do about Air Sunshine.....

Post Extras: Print Post   Remind Me!   Notify Moderator  
maytrix
Traveler


Joined: 09/18/10
Posts: 5431
Loc: Massachusetts
Re: Update on refund for AA / Delta flights [Re: connie]
      #1749299 - 10/12/17 05:36 PM (24.91.86.214)

Hoping Cape Air can come through for us.. we were set to go down Dec 10-20th, but it looks like our boat may stay up here this winter instead of making the trip down there.

--------------------
Matt


Post Extras: Print Post   Remind Me!   Notify Moderator  
NWA4Sail
Traveler


Joined: 05/26/17
Posts: 41
Loc: Fayetteville, Ar
Re: Update on refund for AA / Delta flights [Re: maytrix]
      #1749313 - 10/12/17 08:03 PM (72.204.16.27)

We had a charter thru Sunsail and nonrefundable airfare thru Delta and both refunded trouble free. Vacation was schuduled for Oct. 20th. Wishing everyone the best. Look forward to seeing the beautiful Bvi's in 2018!

Post Extras: Print Post   Remind Me!   Notify Moderator  
crazycrab955
Traveler


Joined: 02/06/14
Posts: 7
Loc: Singapore
Re: Update on refund for AA / Delta flights [Re: NWA4Sail]
      #1749317 - 10/12/17 10:19 PM (101.100.163.153)

We had an almost identical situation but unfortunately I did not have much luck with AA. I followed the exact same protocol, and explained our situation very carefully; we even have mitigating circumstances that will make rescheduling to later in the year or next year impossible. But no dice from AA.

All I was "offered" was a travel voucher for the value of the flights (which is standard procedure when you cancel a non-refundable reservation anyway). I also got a condescending reminder from them that "non-refundable means non-refundable." Yes, that's a quote from AA's response.

So it seems like it may depend on whom you get answering the email.


Post Extras: Print Post   Remind Me!   Notify Moderator  
GeorgeC1
Traveler


Joined: 04/24/02
Posts: 4764
Loc: GA/NC
Re: Update on refund for AA / Delta flights [Re: crazycrab955]
      #1749318 - 10/12/17 10:24 PM (166.137.139.109)

What time frame were you trying to cancel the flights?
G


Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1 | 2 | 3 | 4 | >> (show all)



Extra information
6 registered and 34 anonymous users are browsing this forum.

Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      TTOLCode is enabled

Topic views: 4187

Jump to

Contact Us Terms of Use Advertising on TTOL Traveltalkonline
A Public Service of TTOL