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foreversxm
Traveler


Joined: 08/24/12
Posts: 104
Re: Delta [Re: SXMScubaman]
      #1747675 - 09/26/17 10:05 PM (209.44.132.182)

Delta is showing a flight this Thursday from Atlanta to SXM. I wonder if it will really go? Can you just imagine the nightmare that the airlines, Hotels and Villa owners are having to deal with now with all these pissed off nasty insensitive people worrying about their lousy fares or deposit all over a act of GOD! Its out of there control and just imagine their losses compared to a lousy airline ticket or room rental. Hey folks its not just their disaster its everyone's. I always tell me kids to suck it up and stop complaining cause it always can get a lot worse. Ridiculous.

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bizzottom
Traveler


Joined: 03/03/06
Posts: 153
Re: Delta [Re: SXMScubaman]
      #1747686 - 09/27/17 03:29 AM (71.234.247.19)

Fretting??? LOL
just want to be sure i can get to st Maarten....you seem to have misinterpreted my comments, and Carol's who had given me the guidance.


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boucharda
Traveler


Joined: 12/01/04
Posts: 2931
Loc: Massachusetts
Re: Delta [Re: bizzottom]
      #1747693 - 09/27/17 07:14 AM (173.239.219.7)

Interesting and confirms the post saying just to keep calling. I posted elsewhere that I had N/S flight R/T from BOS in January and got THE email changing to a connection in NY.

Zero issues with the JB agent. Credited money paid back to CC and points back to account. Taxes were put in a travel bank for some weird reason but that was minimal

We even had a conversation about people trying to get home from SXM and another about St. Johns' airport opening in a couple of weeks

Excellent interaction...


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Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63333
Loc: Central Florida!
Re: Delta [Re: foreversxm]
      #1747701 - 09/27/17 08:15 AM (107.77.253.3)

Again, calm down people. I don't see complaining here, just people dealing with the situation.

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bizzottom
Traveler


Joined: 03/03/06
Posts: 153
Re: Delta [Re: pat]
      #1748081 - 09/29/17 11:35 AM (71.234.247.19)

didn't have the CC i used to make the buy

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aarpskier
Traveler


Joined: 04/09/14
Posts: 208
Loc: Rockford, Michigan
Re: Delta [Re: JanReem]
      #1748579 - 10/04/17 06:45 PM (97.91.61.135)

We were scheduled for an SVI charter from 25 Oct to 04 Nov, 2017, flying into STT on Delta with non-refundable tickets. It took about an hour, but today Delta re-issued those tickets with no change fee and no fare differential for Apr 18 to Apr 28, 2018.

The hangup is that we had purchased our tickets direct from Delta (no travel agent) in early Feb 2017, and the official hurricane policy for such tickets is that (1) only re-booking fees will be waived (any fare increase must be paid) and (2) travel must be completed within one year of the ticket issue date. I was able to convince Delta to waive both restrictions for two reasons. First, it is fundamentally unfair to punish with a short travel deadling those customers whose money Delta has held the longest. Second, the hurricane policy applicable to tickets issued by professional travel agents contains neither restriction. Here is a Dropbox link to that policy.
Delta Professional Advisory: 2017-09-21

Act quickly, because both the lay and professional policies have a re-ticketing deadline of Oct 31, 2017.


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