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weeks5051
Traveler


Joined: 01/12/09
Posts: 1446
Loc: Manhattan
Re: American Airlines [Re: 0810]
      #1748882 - 10/08/17 04:21 PM (72.80.127.165)

If an airline changes the time by just one minute, you have the right to a refund.

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boucharda
Traveler


Joined: 12/01/04
Posts: 2939
Loc: Massachusetts
Re: American Airlines [Re: weeks5051]
      #1748883 - 10/08/17 04:27 PM (173.239.215.5)

Yes, but then I have to scramble to find another flight....plenty of time to decide

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Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63674
Loc: Central Florida!
Re: American Airlines [Re: boucharda]
      #1748887 - 10/08/17 04:50 PM (107.77.253.3)

Again, why not?? If they substantially change the flight, you are entitled to a REFUND, no questions.

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Carol_HillAdministrator
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Posts: 63674
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Re: American Airlines [Re: weeks5051]
      #1748888 - 10/08/17 04:52 PM (107.77.253.3)

NO, that is not true at all. It's only if it is a SUBSTANTIAL change. One minute is not substantial.

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weeks5051
Traveler


Joined: 01/12/09
Posts: 1446
Loc: Manhattan
Re: American Airlines [Re: Carol_Hill]
      #1748889 - 10/08/17 05:04 PM (72.80.127.165)

I stand corrected though sometimes an agent will do it for you.

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boucharda
Traveler


Joined: 12/01/04
Posts: 2939
Loc: Massachusetts
Re: American Airlines [Re: Carol_Hill]
      #1748890 - 10/08/17 05:11 PM (173.239.215.5)

Quote:


Yes, but then I have to scramble to find another flight....plenty of time to decide




..and one minute would not be an issue....two hours would not be an issue...a change to a huge layover, overnight flight, or more connections would be an issue

A refund just gets me back to square one but at a later date and higher prices

Edited by boucharda (10/08/17 05:15 PM)


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johnhill
Traveler


Joined: 03/16/11
Posts: 102
Re: American Airlines [Re: weeks5051]
      #1748891 - 10/08/17 05:16 PM (67.248.53.222)

Our next door neighbor 84 years old broke her leg last year and we tried to cancel her flight and they said no. A week later American changed the flight by 1 minute and I called again and said she wants to cancel as she won't accept the schedule change. The AA agent said you have to be kidding and I said no she is "old fashioned" and the trip is not meant to be. They gave her & hubby a full refund.

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candj
Traveler


Joined: 12/30/08
Posts: 1835
Loc: Southport, North Carolina, US
Re: American Airlines [Re: molldoll]
      #1748892 - 10/08/17 05:17 PM (174.106.214.212)

Our flight was from November 26th through December 9th and they cancelled it no questions asked.

--------------------
Fair winds and following seas!
SSN691-May She Ever Prowl The Seas in Defense of Human Freedom!


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Carol_HillAdministrator
Administrator


Joined: 08/01/00
Posts: 63674
Loc: Central Florida!
Re: American Airlines [Re: johnhill]
      #1748895 - 10/08/17 06:01 PM (107.77.253.3)

Someone felt sorry for the person, which I am surprised at. The person was lucky to get the refund.

Going to close this one here, since it is over 150 replies. Someone is free to start a new thread.


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