Quote: EllenS said: I'll be able to give you our personal experience as we are waiting to hear about our boat. Seems like it is going to be a really long process.
The banks likely will not wait or want to wait. The long standard industry process is for the underwriters and/or the bank to put a professional marine surveyor on the boat. That surveyor will document the damage and loss in very short order. The best practice but not required is for the owner(s) to put their own independent surveyor on the boat.
No two marine insurance policies are created equal. The variables are too long to list and are generally even more complicated in a named storm.
One worse case, is the bank and underwriter determine the hull is totaled or beyond practical repair with an insurance payment capable off paying of the loan but little or nothing more wiping out any owner's down payment, equity, or perceived equity. In almost every case of severe damage the finance partner will be focused on getting the loan paid off before the loan is delinquent and the moment they have a surveyors report that declares the collateral worthless or compromised.
Anything that takes more than buffing out will be very expensive on a good day in islands. Boats in a non assembly line are very, very expensive to fix.
Any experienced professional marine surveyor should be able to easily explain the marine industry practices here. Maybe on first step is to determine if the charter operator has already engaged independent professional survey resources on your behalf. Does the person writing the report(s) work for the owner, operator, finance partner, or underwriter? History shows at this point the bank always gets paid first.