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BeachKitten
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Joined: 11/01/09
Posts: 1397
Loc: Maryland/DC Metro
(129.2.127.177)
Re: Kudos to Jet Blue Airlines
      09/14/17 04:09 PM

I just had an unproductive half hour on the phone with Jet Blue for our October 28th flights.

Unlike you, there is no direct from the DC area. So we had to connect both ways in San Juan. Now granted, this was purchased THROUGH JET BLUE, but they use Seaborne for those San Juan legs.

They offered to put a Jet Blue credit in my account for a year. I don't know that we will travel on JB at all in the next year, so she went to speak with a supervisor.

Supervisor said NO REFUND, and NO CREDIT either because of the Seaborne issue. WTF?!!! I am angry. She agrees with me that the flights will MAYBE be cancelled if the island closes to commercial aircraft and tourists. Only THEN, if the flight is cancelled will I receive a refund.

Unable to make other plans now, as $$ is tied up.

--------------------
"It is good to do nothing all day, and then to rest" ;)



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Entire topic
Subject Posted by Posted on
* Kudos to Jet Blue Airlines pat 09/14/17 03:49 PM
. * * Re: Kudos to Jet Blue Airlines grandcasegirl   09/17/17 06:14 PM
. * * Re: Kudos to Jet Blue Airlines joedotty   09/15/17 10:32 AM
. * * Re: Kudos to Jet Blue Airlines DICKG   09/15/17 08:46 AM
. * * Re: Kudos to Jet Blue Airlines wilsonck   09/14/17 08:23 PM
. * * Re: Kudos to Jet Blue Airlines BeachKitten   09/14/17 04:09 PM
. * * Re: Kudos to Jet Blue Airlines Ted_n_Jan   09/15/17 02:16 AM
. * * Re: Kudos to Jet Blue Airlines fabila   09/15/17 01:23 PM
. * * Re: Kudos to Jet Blue Airlines BeachKitten   09/15/17 08:25 AM
. * * Re: Kudos to Jet Blue Airlines Ted_n_Jan   09/15/17 03:15 PM
. * * Re: Kudos to Jet Blue Airlines BeachKitten   09/15/17 07:59 PM
. * * Re: Kudos to Jet Blue Airlines BeachKitten   09/17/17 05:22 PM
. * * Re: Kudos to Jet Blue Airlines pat   09/14/17 06:23 PM
. * * Re: Kudos to Jet Blue Airlines BeachKitten   09/14/17 07:26 PM
. * * Re: Kudos to Jet Blue Airlines pat   09/14/17 07:56 PM

Travel and Vacation Forums >> St. Maarten - St. Martin

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