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aarpskier
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Joined: 04/09/14
Posts: 208
Loc: Rockford, Michigan
(97.91.61.135)
Re: Delta
      10/04/17 06:45 PM

We were scheduled for an SVI charter from 25 Oct to 04 Nov, 2017, flying into STT on Delta with non-refundable tickets. It took about an hour, but today Delta re-issued those tickets with no change fee and no fare differential for Apr 18 to Apr 28, 2018.

The hangup is that we had purchased our tickets direct from Delta (no travel agent) in early Feb 2017, and the official hurricane policy for such tickets is that (1) only re-booking fees will be waived (any fare increase must be paid) and (2) travel must be completed within one year of the ticket issue date. I was able to convince Delta to waive both restrictions for two reasons. First, it is fundamentally unfair to punish with a short travel deadling those customers whose money Delta has held the longest. Second, the hurricane policy applicable to tickets issued by professional travel agents contains neither restriction. Here is a Dropbox link to that policy.
Delta Professional Advisory: 2017-09-21

Act quickly, because both the lay and professional policies have a re-ticketing deadline of Oct 31, 2017.

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Entire topic
Subject Posted by Posted on
* Delta JanReem 09/18/17 11:45 PM
. * * Re: Delta aarpskier   10/04/17 06:45 PM
. * * Re: Delta bizzottom   09/26/17 06:05 PM
. * * Re: Delta Carol_HillAdministrator   09/26/17 06:15 PM
. * * Re: Delta bizzottom   09/26/17 06:28 PM
. * * Re: Delta boucharda   09/27/17 07:14 AM
. * * Re: Delta pat   09/26/17 08:04 PM
. * * Re: Delta bizzottom   09/29/17 11:35 AM
. * * Re: Delta CHS_JDE   09/26/17 08:10 PM
. * * Re: Delta bizzottom   09/26/17 09:23 PM
. * * Re: Delta SXMScubaman   09/26/17 09:48 PM
. * * Re: Delta bizzottom   09/27/17 03:29 AM
. * * Re: Delta foreversxm   09/26/17 10:05 PM
. * * Re: Delta Carol_HillAdministrator   09/27/17 08:15 AM
. * * Re: Delta Cheryl_Ted   09/22/17 04:04 PM
. * * Re: Delta Ellieg   09/24/17 11:58 AM
. * * Re: Delta irish1223   09/26/17 02:45 PM
. * * Re: Delta deputydog1157   09/25/17 04:33 PM
. * * Re: Delta hh1986xx   09/25/17 05:00 PM
. * * Re: Delta Cheryl_Ted   09/25/17 02:14 PM
. * * Re: Delta pat   09/24/17 01:04 PM
. * * Re: Delta wildbill069   09/22/17 01:13 PM
. * * Re: Delta SXMFOX   09/19/17 08:33 AM
. * * Re: Delta bluejacket   09/21/17 12:42 PM
. * * Re: Delta ruralcarrierModerator   09/19/17 07:11 AM
. * * Re: Delta LovesSXM   09/19/17 06:16 AM

Travel and Vacation Forums >> St. Maarten - St. Martin

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