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Re: Jet blue check in [Re: dcarol] #209675
11/22/2019 09:53 PM
11/22/2019 09:53 PM
Joined: Jun 2003
Posts: 184
crsxm Offline
Traveler
crsxm  Offline
Traveler
Joined: Jun 2003
Posts: 184
We had an interesting flight home in July on Jet Blue. We made the turn by Sunset Beach Bar and began barreling down the runway when all of sudden the pilot threw the brakes on. Needless to say, stuff went flying and for a few seconds which felt like minutes, I thought we were going to flip over. The pilot then came on and said there was an oil sensor that went off. He wasn't sure if it was just a sensor issue or whether we had in fact lost all oil pressure. We went back to the gate and sat for a couple of hours. Unfortunately there were no technicians on the ground in St. Maarten who could assist in determining the cause or fix the issue. Finally the folks in NY cleared the plane to take off calling it a faulty sensor. As we took off and made that first turn which for some reason was exceptionally sharp that night, I think everyone on the plane said a silent prayer hoping they were right. We arrived at JFK well past our scheduled arrival time. As for damaged luggage, I purchase most of my luggage from e-bags and they offer a lifetime warranty on the bags. On our trip this past October, one of our bags ended up with a small crack. Their customer service is great, replacement bag is on the way. Perhaps your luggage has its own warranty? I agree with Carol, it's worth a letter to Jet Blue regarding your flight and the luggage.

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Re: Jet blue check in [Re: Carol_Hill] #209677
11/22/2019 10:08 PM
11/22/2019 10:08 PM
Joined: Jul 2006
Posts: 12,733
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 12,733
Peaceful Eastern North Carolin...
Originally Posted by Carol_Hill
OK, what a nightmare.

For future reference everyone, even though the airport does not currently have wifi, which they were supposed to have, as of several months ago, the bar and Dominos both DO have wifi for their patrons. Do NOT believe what the airline is telling you. Check on your flight yourself, so that you actually know what is really going on. We heard from the bartender that the airlines in SXM routinely lie to pax and tell them it will be another 30 minutes, another 30 minutes, etc..



Not just SXM, it's SOP everywhere, from my experience...

Re: Jet blue check in [Re: crsxm] #209688
11/23/2019 07:45 AM
11/23/2019 07:45 AM
Joined: Jul 2018
Posts: 205
Rhode Island
E
eightzerobits Offline
Traveler
eightzerobits  Offline
Traveler
E
Joined: Jul 2018
Posts: 205
Rhode Island
Hey we were on that same July flight. To offer a different recollection, there were mechanics on the ground to troubleshoot the issue. They also drained and changed the oil in the engine. But there wasn’t a new oil pressure sensor there so they couldn’t fix the actual problem.

Re: Jet blue check in [Re: dcarol] #209690
11/23/2019 07:53 AM
11/23/2019 07:53 AM
Joined: Sep 2003
Posts: 17,895
St Maarten
BillandElaine Offline
Traveler
BillandElaine  Offline
Traveler
Joined: Sep 2003
Posts: 17,895
St Maarten
On the other hand, I've been on probably 10 or more JB flights in recent months, including last minute and changing itineraries, and all have been perfect with good customer service. It's a roll of the dice with any airline.


Elaine
*********************************
God Bless the broken road....
Re: Jet blue check in [Re: GaKaye] #209695
11/23/2019 09:35 AM
11/23/2019 09:35 AM
Joined: Aug 2000
Posts: 74,624
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 74,624
Central Florida!
I've not had much in the way of flight delays to deal with, thankfully, but it just reinforces my point--DON'T count on the airline to give you correct information. Check on the status of the flight YOURSELF. In SXM, spend a couple bucks and buy a pizza or a drink and get wifi from the bar or Domino's and help YOURSELF.


Carol Hill
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