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Why airlines take so long to refund #229816
07/14/2020 10:27 AM
07/14/2020 10:27 AM
Joined: Mar 2009
Posts: 18,723
Auburn, WA
SXMScubaman Online content OP
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SXMScubaman  Online Content OP
Traveler
Joined: Mar 2009
Posts: 18,723
Auburn, WA

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Re: Why airlines take so long to refund [Re: SXMScubaman] #229833
07/14/2020 05:22 PM
07/14/2020 05:22 PM
Joined: Jul 2013
Posts: 837
Florida
W
wilsonck Offline
Traveler
wilsonck  Offline
Traveler
W
Joined: Jul 2013
Posts: 837
Florida
Delta has $15.7 Billion in liquidity. Slow refunds are not due to a cash flow problem. Its manpower processing them.

Re: Why airlines take so long to refund [Re: wilsonck] #229834
07/14/2020 05:30 PM
07/14/2020 05:30 PM
Joined: Mar 2001
Posts: 17,525
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Joined: Mar 2001
Posts: 17,525
Ohio
Or getting to the proper person. I applied for 2 refunds back at the beginning of this and both were done in a very timely manner, once I spoke to a person who could make it happen. No idea what it is like now.


J.D.

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