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Am I Wrong? #81369
01/10/2016 11:39 PM
01/10/2016 11:39 PM
Joined: Mar 2002
Posts: 206
Burlington Ontario
theonz Offline OP
Traveler
theonz  Offline OP
Traveler
Joined: Mar 2002
Posts: 206
Burlington Ontario
We love SXM First trip was in July 1999....our trip in January 2016 will be the 23rd. All have been with Sonesta GreatBay/Maho with one year at Mary's Boon. My question is ....with 22 stays at Sonesta, should we be entitled to any kind of a upgrade? Or am I totally off base.

SXM Sponsors
Re: Am I Wrong? [Re: theonz] #81370
01/10/2016 11:55 PM
01/10/2016 11:55 PM
Joined: Jan 2008
Posts: 515
Eastern Caribbean
Ritchard Offline
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Ritchard  Offline
Traveler
Joined: Jan 2008
Posts: 515
Eastern Caribbean
Why not? When you get to the desk mention that you have stayed that many times, and ask the desk person nicely and respectfully if they can do anything for you. Use their first name. Look them in the eye.

I have got upgraded on airlines and at hotels many times just for asking nicely.


_______________________

Working hard to be the best yacht bum I can be.
Re: Am I Wrong? [Re: theonz] #81371
01/10/2016 11:55 PM
01/10/2016 11:55 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Better check your math. 1999 to 2016 isn't 23 years in Sxm.

Re: Am I Wrong? [Re: SXMScubaman] #81372
01/10/2016 11:59 PM
01/10/2016 11:59 PM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
Traveler
pat  Offline
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Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
Many go several times a year......just sayin' <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Am I Wrong? [Re: pat] #81373
01/11/2016 12:01 AM
01/11/2016 12:01 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Ok. Makes sense then.

Re: Am I Wrong? [Re: SXMScubaman] #81374
01/11/2016 12:02 AM
01/11/2016 12:02 AM
Joined: Jan 2008
Posts: 13,141
Ottawa, Ontario, Canada
islandgem Offline
Traveler
islandgem  Offline
Traveler
Joined: Jan 2008
Posts: 13,141
Ottawa, Ontario, Canada
Many people visit SXM two or three times a year so this coming trip could very well be his 23 rd. stay at this resort. Don't assume everyone only visits once a year like you do.




Re: Am I Wrong? [Re: islandgem] #81375
01/11/2016 12:21 AM
01/11/2016 12:21 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Thanks for the semi scolding for questioning the math. I already said it made sense to me as per pats response.

Re: Am I Wrong? [Re: theonz] #81376
01/11/2016 02:03 AM
01/11/2016 02:03 AM
Joined: Sep 2000
Posts: 4,673
Newtown, CT
kim Offline
Traveler
kim  Offline
Traveler
Joined: Sep 2000
Posts: 4,673
Newtown, CT
Quote
theonz said:
We love SXM First trip was in July 1999....our trip in January 2016 will be the 23rd. All have been with Sonesta GreatBay/Maho with one year at Mary's Boon. My question is ....with 22 stays at Sonesta, should we be entitled to any kind of a upgrade? Or am I totally off base.


Entitled - No

Last edited by kim; 01/11/2016 02:06 AM.
Re: Am I Wrong? [Re: theonz] #81377
01/11/2016 07:01 AM
01/11/2016 07:01 AM
Joined: Mar 2001
Posts: 17,476
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 17,476
Ohio
Like kim said...entitled=NO, but it never hurts to ask. Often in situations like yours the key is the correct approach and with the right person.

Traveling in January might be even tougher for an upgrade as it is high season and many places are full or almost full. Asking ahead of time (on a space available case) would be a good idea also.

Loyalty does not seem to be viewed like it once was and that goes for everywhere. Unless the business is actually tracking your loyalty and has a stated loyalty rewards program, I would not expect anything in today's world.

In 25 years (1991-2016) I have made over 40 visits (that would really throw the math off!!). Other than sometimes being recognized by people I have dealt with in the past, it is business as usual.


J.D.
Re: Am I Wrong? [Re: ruralcarrier] #81378
04/26/2016 07:28 PM
04/26/2016 07:28 PM
Joined: Mar 2002
Posts: 206
Burlington Ontario
theonz Offline OP
Traveler
theonz  Offline OP
Traveler
Joined: Mar 2002
Posts: 206
Burlington Ontario
I forgot I wrote this! This was prior to our trip in January. When we arrived it was apparent after asking about an upgrade that this is not going to take place. They treated us like crap and only changed our double bed room the following day. Bottom line....we are staying elsewhere on our trip in Sept. Sonesta Maho will never get another dollar out of us. We are at fault because we chose $$ and over looked all their shortcomings in making our plans. NO MORE!.....

Re: Am I Wrong? [Re: theonz] #81379
04/26/2016 07:41 PM
04/26/2016 07:41 PM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
OK, so where are you staying in September???


Carol Hill
Re: Am I Wrong? [Re: Carol_Hill] #81380
04/26/2016 08:16 PM
04/26/2016 08:16 PM
Joined: Mar 2002
Posts: 206
Burlington Ontario
theonz Offline OP
Traveler
theonz  Offline OP
Traveler
Joined: Mar 2002
Posts: 206
Burlington Ontario
Either Son Risa a privately owned condo or Bakers Suites. Both in the Simpson Bay area

I know it is wrong to bash but after all the years we spent with Sonesta...it is very poor....their newest attraction THE OCEAN POINT....no question it is OK...but for that coin you can have something quite spectacular elsewhere

Re: Am I Wrong? [Re: theonz] #81381
04/26/2016 08:49 PM
04/26/2016 08:49 PM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
For September, you could look at my favorite, Beachside Villas. Your own condo, right ON the beach, one of the best beaches on the island, for $175 a night or so. Check it out...


Carol Hill

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