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Kenny's #96227
05/01/2016 09:24 AM
05/01/2016 09:24 AM
Joined: Oct 2001
Posts: 153
joedotty Offline OP
Traveler
joedotty  Offline OP
Traveler
Joined: Oct 2001
Posts: 153
Another reason why we rent from Lesley Bruce every year. On our annual April vacation, I misplaced my new iPod touch on our last day. Back home, I started tracking my movements so I emailed Lesley to check out the rental car. He asked the new people to check no luck. After the car was turned in, he had the car wash check. No luck. I gave up and was about to buy a new iPod when I received an email this morning. He found the IPod.
That is service above and beyond. Thank you Lesley Bruce.

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Re: Kenny's [Re: joedotty] #96228
05/01/2016 10:59 AM
05/01/2016 10:59 AM
Joined: Oct 2007
Posts: 222
D
DarkDiggler Offline
Traveler
DarkDiggler  Offline
Traveler
D
Joined: Oct 2007
Posts: 222
Lesley is the best.

Re: Kenny's [Re: joedotty] #96229
05/01/2016 11:40 AM
05/01/2016 11:40 AM
Joined: May 2002
Posts: 2,855
Kennys Offline
Traveler
Kennys  Offline
Traveler
Joined: May 2002
Posts: 2,855
Thanks for the kind words and actually my Wife Shirley found it because I'm right now in Toronto with our Son visiting our Daughter .

Re: Kenny's [Re: Kennys] #96230
05/01/2016 12:06 PM
05/01/2016 12:06 PM
Joined: Apr 2001
Posts: 11,366
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 11,366
Brookfield, CT.
Quote
Kennys said:
Thanks for the kind words and actually my Wife Shirley found it because I'm right now in Toronto with our Son visiting our Daughter .


Which just goes to show you, the entire family is great to do business with! Truly hope you enjoy your time with the kids, Lesley, and we know you will..... <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Kenny's [Re: pat] #96231
05/01/2016 12:21 PM
05/01/2016 12:21 PM
Joined: May 2002
Posts: 2,855
Kennys Offline
Traveler
Kennys  Offline
Traveler
Joined: May 2002
Posts: 2,855
Thanks Pat and yes we're having a relaxing good time .

Re: Kenny's [Re: joedotty] #96232
05/01/2016 12:57 PM
05/01/2016 12:57 PM
Joined: Jul 2006
Posts: 306
CT
islandlove Offline
Traveler
islandlove  Offline
Traveler
Joined: Jul 2006
Posts: 306
CT
Hes the best! See you in July!

Re: Kenny's [Re: islandlove] #96233
05/01/2016 06:21 PM
05/01/2016 06:21 PM
Joined: Jul 2013
Posts: 36
C
ColinsMema Offline
Traveler
ColinsMema  Offline
Traveler
C
Joined: Jul 2013
Posts: 36
Agree completely. We always do business with him.

Re: Kenny's [Re: ColinsMema] #96234
05/02/2016 05:41 AM
05/02/2016 05:41 AM
Joined: Aug 2007
Posts: 39
MI.
R
richupm Offline
Traveler
richupm  Offline
Traveler
R
Joined: Aug 2007
Posts: 39
MI.
Hard to beat Kenny's car rental.

Re: Kenny's [Re: joedotty] #96235
05/02/2016 06:14 AM
05/02/2016 06:14 AM
Joined: Mar 2001
Posts: 12,631
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 12,631
Ohio
He is one of a kind!


J.D.
Re: Kenny's [Re: joedotty] #96236
05/02/2016 07:24 AM
05/02/2016 07:24 AM
Joined: Sep 2012
Posts: 7
C
cabokid Offline
Traveler
cabokid  Offline
Traveler
C
Joined: Sep 2012
Posts: 7
We had the same situation with a kindle left in the car in March. Lesley took care of the issue right away. 2 thumbs up for Kenny's car rental and Lesley Bruce.

Re: Kenny's [Re: cabokid] #96237
05/02/2016 10:44 AM
05/02/2016 10:44 AM
Joined: Oct 2015
Posts: 64
M
molldoll Offline
Traveler
molldoll  Offline
Traveler
M
Joined: Oct 2015
Posts: 64
Not to be a Debbie Downer here but last October he never showed up after 1 1/2 hours. It was a very hot wait and he said he was just too busy! Empress got our business for the 2 weeks.

Re: Kenny's [Re: cabokid] #96238
05/04/2016 09:06 PM
05/04/2016 09:06 PM
Joined: Apr 2016
Posts: 4
CT
B
bryangle_ATT Offline
Member
bryangle_ATT  Offline
Member
B
Joined: Apr 2016
Posts: 4
CT
Arriving in SXM from 5/14-5-20 staying at Divi. Looking to rent a car. Kenny's seems to be the place to go. Seeing that car break ins are pretty common, do you guys go with the extra insurance option?

Re: Kenny's [Re: bryangle_ATT] #96239
05/05/2016 05:54 AM
05/05/2016 05:54 AM
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
There's no need to purchase extra insurance; your credit card will likely cover any damage to the vehicle (check to make sure, but most do). We used to take the liability, but don't bother with that any more either; many would not be comfortable with that decision, so that's up to you.

Don't leave anything in your car, and ask your rental guy whether to leave the car locked or unlocked.


[Linked Image]


[Linked Image]
Re: Kenny's [Re: GaKaye] #96240
05/05/2016 06:35 AM
05/05/2016 06:35 AM
Joined: Aug 2000
Posts: 1,086
Hershey, Pennsylvania
Tom Offline
Traveler
Tom  Offline
Traveler
Joined: Aug 2000
Posts: 1,086
Hershey, Pennsylvania
Agree with your advice except the decision to decline liability insurance could end up costing you a lot of $. Unfortunately, some rental companies have jacked up the daily rates for this so I would shop that around as part of my decision. I have found they range from $5/day to $11/day. That can add up but may be worth the peace of mind.

Re: Kenny's [Re: Tom] #96241
05/05/2016 06:42 AM
05/05/2016 06:42 AM
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
It's my understanding that the liability laws in France and The Netherlands are different than those in the US. That's why we don't bother with the liability.


[Linked Image]


[Linked Image]
Re: Kenny's [Re: GaKaye] #96242
05/05/2016 08:28 AM
05/05/2016 08:28 AM
Joined: Apr 2016
Posts: 4
CT
B
bryangle_ATT Offline
Member
bryangle_ATT  Offline
Member
B
Joined: Apr 2016
Posts: 4
CT
Gotcha, thank you for the tips. I will be sure to check the rates.

Re: Kenny's [Re: GaKaye] #96243
05/05/2016 11:11 AM
05/05/2016 11:11 AM
Joined: Aug 2011
Posts: 378
Qu�bec, Canada
extreme Offline
Traveler
extreme  Offline
Traveler
Joined: Aug 2011
Posts: 378
Qu�bec, Canada
Hi !
How are the laws different for the liability in France or Netherlands ?




[Linked Image]

Re: Kenny's [Re: GaKaye] #96244
05/05/2016 11:17 AM
05/05/2016 11:17 AM
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
Biturbo Offline
Traveler
Biturbo  Offline
Traveler
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
Quote
GaKaye said:
your credit card will likely cover any damage to the
vehicle (check to make sure, but most do).


We had a situation after our last trip. After we were home for two days, we received an emailed photo with a picture of a dented underside of a front bumper. We would have known if we had put this dent there, and would have been upfront and honest about it. Most likely someone backed into the car - it could have happened before, during, or after our rental. We were offended that the email insinuated that we tried to deny any responsibility, and replied accordingly. We had been long time customers. The unbelievable response we received "I'm glad you will longer be my customer". I have no idea if my credit card would have covered it, since I don't know where the responsibility lies.


"It's a magic kind of medicine, that no doctor could prescribe." JB
Re: Kenny's [Re: Biturbo] #96245
05/05/2016 11:42 AM
05/05/2016 11:42 AM
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
GaKaye Offline
Traveler
GaKaye  Offline
Traveler
Joined: Jul 2006
Posts: 11,681
Peaceful Eastern North Carolin...
I don't understand how that could happen. Our vehicle is always inspected when we drop it off, and the condition is noted on the return paperwork. We actually had someone back into us in a parking lot this last trip, and it knocked the rear marker light out. I called Alain about it, and he told me not to worry about it at all.


[Linked Image]


[Linked Image]
Re: Kenny's [Re: Biturbo] #96246
05/05/2016 04:08 PM
05/05/2016 04:08 PM
Joined: Apr 2001
Posts: 11,366
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 11,366
Brookfield, CT.
Quote
Biturbo said:
Quote
GaKaye said:
your credit card will likely cover any damage to the
vehicle (check to make sure, but most do).


We had a situation after our last trip. After we were home for two days, we received an emailed photo with a picture of a dented underside of a front bumper. We would have known if we had put this dent there, and would have been upfront and honest about it. Most likely someone backed into the car - it could have happened before, during, or after our rental. We were offended that the email insinuated that we tried to deny any responsibility, and replied accordingly. We had been long time customers. The unbelievable response we received "I'm glad you will longer be my customer". I have no idea if my credit card would have covered it, since I don't know where the responsibility lies.


Biturbo,

Was this a rental through Kennys or through another agency. Read your post and the one after it and I'm uncertain who this happened with. TY in advance for your follow-up.....


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Kenny's [Re: GaKaye] #96247
05/05/2016 04:18 PM
05/05/2016 04:18 PM
Joined: May 2012
Posts: 567
Burlington, Ontario, Canada
J
JohnandBev Offline
Traveler
JohnandBev  Offline
Traveler
J
Joined: May 2012
Posts: 567
Burlington, Ontario, Canada
Interesting comment from GaKaye
I always wondered why the liability charges were different co to co on the island, wondered if it was the deductible or?
However from a friend found out in Europe - EU - third party liability is madatory for the car owner, whether it's for personal use or rental. So assuming St Martin and St Maarten are part of France and The Netherlands, then the liability insurance is already included in your rental cost. The exception is the liability does not cover yourself or passengers in the car.
So for me next time, the question re liability is to find out what it covers. Plus for personal or passenger liability that could already be covered by your personal travel ins policy
Also means for islands not part of the EU, the above would not necessarily be true.
Anyway interesting topic
J&B

Last edited by JohnandBev; 05/05/2016 08:17 PM.
Re: Kenny's [Re: pat] #96248
05/05/2016 04:27 PM
05/05/2016 04:27 PM
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
Biturbo Offline
Traveler
Biturbo  Offline
Traveler
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
Pat, I hesitate to say who it is because many on here enjoy this agency, and I hope they continue to do so. We assumed that we would continue to do so also. In fact, I hesitated to post this - not to hijack the thread. There are other choices - AAA always gets good reviews. I will PM you if you would like.


"It's a magic kind of medicine, that no doctor could prescribe." JB
Re: Kenny's [Re: Biturbo] #96249
05/05/2016 05:59 PM
05/05/2016 05:59 PM
Joined: Jul 2007
Posts: 1,294
J
january Offline
Traveler
january  Offline
Traveler
J
Joined: Jul 2007
Posts: 1,294
I had my car stolen in SXM. It was found fully stripped two weeks later. Hertz sent me a bill for every part that needed to be replaced. that was over $14,00 for a year old Corolla in 1997. Master Card paid every penny.

Re: Kenny's [Re: Biturbo] #96250
05/06/2016 10:18 AM
05/06/2016 10:18 AM
Joined: Aug 2000
Posts: 1,086
Hershey, Pennsylvania
Tom Offline
Traveler
Tom  Offline
Traveler
Joined: Aug 2000
Posts: 1,086
Hershey, Pennsylvania
Any damage to your car is Collision and likely would have been covered by your credit card.
Had a similar experience a few years ago. Notified AMEX and they took care of everything, never heard anything more about it.

Re: Kenny's [Re: joedotty] #96251
05/06/2016 03:27 PM
05/06/2016 03:27 PM
Joined: Mar 2007
Posts: 1,231
Granville, MA
PreK176 Offline
Traveler
PreK176  Offline
Traveler
Joined: Mar 2007
Posts: 1,231
Granville, MA
Lesley has gone above and beyond for us on many trips. Been using him since '07. This last trip plans changed and he offered a solution that worked for us! I have great trust in him, although I know others have had issues. We will continue to use his service! Love that he greets us at the airport!! It is truly a welcome home kind of moment!!



[Linked Image]
Re: Kenny's [Re: Tom] #96252
05/06/2016 07:11 PM
05/06/2016 07:11 PM
Joined: May 2009
Posts: 1,136
JimCandD Offline
Traveler
JimCandD  Offline
Traveler
Joined: May 2009
Posts: 1,136
Is it covered by Capital One cc?

Re: Kenny's [Re: JimCandD] #96253
05/06/2016 08:48 PM
05/06/2016 08:48 PM
Joined: Jan 2007
Posts: 1,308
originally Long Island, NY/now...
irish1223 Offline
Traveler
irish1223  Offline
Traveler
Joined: Jan 2007
Posts: 1,308
originally Long Island, NY/now...
We had a small fender bender when someone backed into us in the airport parking lot in December 2014. Our Capital One card covered the whole thing.


Robin & Ed

[Linked Image]
Re: Kenny's [Re: JimCandD] #96254
05/07/2016 07:36 AM
05/07/2016 07:36 AM
Joined: Aug 2000
Posts: 870
Boston, MA
iscrogr Offline
Traveler
iscrogr  Offline
Traveler
Joined: Aug 2000
Posts: 870
Boston, MA
Check with them to be positive. Cards have different agreements, and Capital One issues different cards

Re: Kenny's [Re: iscrogr] #96255
05/07/2016 09:56 AM
05/07/2016 09:56 AM
Joined: May 2009
Posts: 1,136
JimCandD Offline
Traveler
JimCandD  Offline
Traveler
Joined: May 2009
Posts: 1,136
This is the Venture card which is for travel.

Re: Kenny's [Re: JimCandD] #96256
05/07/2016 10:08 AM
05/07/2016 10:08 AM
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
Biturbo Offline
Traveler
Biturbo  Offline
Traveler
Joined: Dec 2005
Posts: 1,521
Royersford, PA (30m NW of Phil...
We use the same Cap 1 credit card. I will definitely check with them before we rent again. We were both upset about being accused of doing something we didn't do, and our reaction wasn't to call Cap 1, but to honestly explain our side of it.


"It's a magic kind of medicine, that no doctor could prescribe." JB
Re: Kenny's [Re: Biturbo] #96257
05/07/2016 10:23 AM
05/07/2016 10:23 AM
Joined: Mar 2007
Posts: 267
Sugar Land, Tx
I
IslandBoi Offline
Traveler
IslandBoi  Offline
Traveler
I
Joined: Mar 2007
Posts: 267
Sugar Land, Tx
Quote
Biturbo said:...I hesitate to say who it is because many on here enjoy this agency...


personally I think talking about the good and BAD is what makes these forums useful...as long as your being honest about your experience, don't know why you'd be concerned about hurting anyone's feelings &#128567;


[Linked Image]
Re: Kenny's [Re: Biturbo] #96258
05/09/2016 12:21 PM
05/09/2016 12:21 PM
Joined: Apr 2003
Posts: 502
Toronto, Ontario, Canada
T
Toronto_Frank Offline
Traveler
Toronto_Frank  Offline
Traveler
T
Joined: Apr 2003
Posts: 502
Toronto, Ontario, Canada
Quote
Biturbo said:
Pat, I hesitate to say who it is because many on here enjoy this agency, and I hope they continue to do so. We assumed that we would continue to do so also. In fact, I hesitated to post this - not to hijack the thread. There are other choices - AAA always gets good reviews. I will PM you if you would like.


The problem I see is that since this thread is about Kenny's some will assume it was an issue with them so at least make it clear if it one someone else.


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