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United requirement #265460
10/10/2021 11:46 AM
10/10/2021 11:46 AM
Joined: Mar 2009
Posts: 206
NLR AR, USA
Galeaux Offline OP
Traveler
Galeaux  Offline OP
Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
We are flying United this week and when uploading our pre-flight info, their site says we have to show BVI portal approval. They apparently haven’t updated their site to reflect the new October 1 protocols. Has anyone run into problems with this?

Last edited by Galeaux; 10/10/2021 11:46 AM.
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Re: United requirement [Re: Galeaux] #265464
10/10/2021 12:15 PM
10/10/2021 12:15 PM
Joined: Oct 2009
Posts: 1,647
Memphis, BVI, CT
R
RatmansWife Offline
Traveler
RatmansWife  Offline
Traveler
R
Joined: Oct 2009
Posts: 1,647
Memphis, BVI, CT
We ran into that problem with American wanting us to show we had done the PR portal. We showed them the government website where it said it was no longer required for transiting travelers. I would contact the BVI tourist board ASAP and have printouts of the new rules and have their website bookmarked.

Re: United requirement [Re: Galeaux] #265466
10/10/2021 12:24 PM
10/10/2021 12:24 PM
Joined: Mar 2009
Posts: 206
NLR AR, USA
Galeaux Offline OP
Traveler
Galeaux  Offline OP
Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
We have printed the new rules and will have the site bookmarked. Are you suggesting to contact the Tourist Board to let them know that is still showing as a requirement?


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Re: United requirement [Re: Galeaux] #265474
10/10/2021 01:13 PM
10/10/2021 01:13 PM
Joined: Oct 2009
Posts: 1,647
Memphis, BVI, CT
R
RatmansWife Offline
Traveler
RatmansWife  Offline
Traveler
R
Joined: Oct 2009
Posts: 1,647
Memphis, BVI, CT
The Tourist Board has the biggest incentive to get this fixed, so let them know what United is telling you and let them deal with it.

Re: United requirement [Re: Galeaux] #265495
10/10/2021 04:18 PM
10/10/2021 04:18 PM
Joined: Jun 2006
Posts: 979
Northern Virginia
ecm56 Offline
Traveler
ecm56  Offline
Traveler
Joined: Jun 2006
Posts: 979
Northern Virginia
I have posted about this to the BVI Government via Facebook and through a message to Clive McCoy at the Tourist Board.

Re: United requirement [Re: Galeaux] #265496
10/10/2021 04:19 PM
10/10/2021 04:19 PM
Joined: Jun 2006
Posts: 979
Northern Virginia
ecm56 Offline
Traveler
ecm56  Offline
Traveler
Joined: Jun 2006
Posts: 979
Northern Virginia
Clive McCoy responded that they are working on it.

Re: United requirement [Re: Galeaux] #265497
10/10/2021 04:23 PM
10/10/2021 04:23 PM
Joined: Mar 2009
Posts: 206
NLR AR, USA
Galeaux Offline OP
Traveler
Galeaux  Offline OP
Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
Thank you! I also messaged United and they said they were opening a ticket. I printed the new rules and have them bookmarked so fingers crossed!


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Re: United requirement [Re: Galeaux] #265498
10/10/2021 04:26 PM
10/10/2021 04:26 PM
Joined: May 2002
Posts: 17,029
Tortola/ Sonoma, California
Manpot Offline
Traveler
Manpot  Offline
Traveler
Joined: May 2002
Posts: 17,029
Tortola/ Sonoma, California
Working on it? Just send out an official e mail!

Re: United requirement [Re: Galeaux] #265500
10/10/2021 04:47 PM
10/10/2021 04:47 PM
Joined: Mar 2009
Posts: 206
NLR AR, USA
Galeaux Offline OP
Traveler
Galeaux  Offline OP
Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
Mal, where might I find that?


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band
Re: United requirement [Re: Galeaux] #265501
10/10/2021 04:58 PM
10/10/2021 04:58 PM
Joined: Sep 2006
Posts: 5,675
An island state of mind
tradewinds Offline
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tradewinds  Offline
Traveler
Joined: Sep 2006
Posts: 5,675
An island state of mind
Nowhere

Re: United requirement [Re: Galeaux] #265502
10/10/2021 05:00 PM
10/10/2021 05:00 PM
Joined: Mar 2009
Posts: 206
NLR AR, USA
Galeaux Offline OP
Traveler
Galeaux  Offline OP
Traveler
Joined: Mar 2009
Posts: 206
NLR AR, USA
Oh, I misread his post! I thought it said sent, not send! 😂


Melissa & Doug

"If you really wanna know where you can find me, I'll be unwinding, Down in the islands, down in the islands" Zac Brown Band

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