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Wheelchair Service in CLT? #284835
06/20/2022 09:44 AM
06/20/2022 09:44 AM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline OP
Traveler
GaKaye  Offline OP
Traveler
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
I have a friend who may be joining us in November, and her connection times are short both coming down and returning, through CLT. She has an illness that makes breathing difficult, so running through the airport is not going to happen. Does anyone here have any experience with the wheelchair service in CLT? Is it reliably on time? Her connection on the way down is only 40 minutes, and from experience, I know that the two gates are both at the ends of different spokes of the wheel in CLT.

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Re: Wheelchair Service in CLT? [Re: GaKaye] #284838
06/20/2022 10:24 AM
06/20/2022 10:24 AM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
Georgia,

If my personal experience in CLT is any indication, and while I’m sorry to suggest this, she’s most likely not going to make it. And if her arriving flight is late, no way.

We sometimes arrive at CLT on a regional jet which comes in literally almost a mile from where the SXM flight departs. (I said this kiddingly to a wheelchair porter one time and he said it is almost a full mile from gate to gate.)

Add to that the issue of the porter being there as soon as your friend deplanes and the issue of when they issue the last call for boarding before shutting the door on the outbound and the whole scenario could be bad news.

In our case it didn’t help at all that our porter was very chatty and knew almost everyone she encountered along the way and stopped briefly to exchange pleasantries with most of them.

We did make the flight but had more time to do so. Is there no other possibility for her?


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Wheelchair Service in CLT? [Re: GaKaye] #284839
06/20/2022 10:32 AM
06/20/2022 10:32 AM
Joined: Jan 2015
Posts: 705
South Coast of MA
S
SXMBND Offline
Traveler
SXMBND  Offline
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S
Joined: Jan 2015
Posts: 705
South Coast of MA
Made a similar flight in January with time to spare.

Re: Wheelchair Service in CLT? [Re: GaKaye] #284843
06/20/2022 10:47 AM
06/20/2022 10:47 AM
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 14,635
Brookfield, CT.
So there you have it - both sides of the same coin.

It can happen but it can also be problematic. Or perhaps my experience was an anomaly?

Good luck to your friend. I hope it works.🙂🙂


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Wheelchair Service in CLT? [Re: GaKaye] #284846
06/20/2022 11:13 AM
06/20/2022 11:13 AM
Joined: Jan 2018
Posts: 96
New Fairfield, CT
T
Tonythepilot Offline
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Tonythepilot  Offline
Traveler
T
Joined: Jan 2018
Posts: 96
New Fairfield, CT
Forty minute connection time is crazy. And adding in the need for a wheelchair makes it a recipe for disaster.

Re: Wheelchair Service in CLT? [Re: GaKaye] #284852
06/20/2022 11:43 AM
06/20/2022 11:43 AM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline OP
Traveler
GaKaye  Offline OP
Traveler
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
Thanks everyone. She was able to find flights with longer connections!

Re: Wheelchair Service in CLT? [Re: GaKaye] #284853
06/20/2022 11:59 AM
06/20/2022 11:59 AM
Joined: Aug 2000
Posts: 82,472
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,472
Central Florida!
Georgia--Good to hear that. I hope she isn't going through Miami, as I can't really recommend the wheelchair service there either. Although perhaps I will find out differently today.. One can only hope..


Carol Hill
Re: Wheelchair Service in CLT? [Re: Carol_Hill] #284857
06/20/2022 01:01 PM
06/20/2022 01:01 PM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline OP
Traveler
GaKaye  Offline OP
Traveler
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
She's going through Charlotte; I advised her against Miami. She probably won't use wheelchair service at all, as she has plenty of time between flights.

Re: Wheelchair Service in CLT? [Re: GaKaye] #284858
06/20/2022 01:15 PM
06/20/2022 01:15 PM
Joined: Oct 2005
Posts: 1,580
M
MotownTim Offline
Traveler
MotownTim  Offline
Traveler
M
Joined: Oct 2005
Posts: 1,580
Maybe she can jump on one of those things that beep and scare the heck out of you.

Re: Wheelchair Service in CLT? [Re: GaKaye] #284859
06/20/2022 01:25 PM
06/20/2022 01:25 PM
Joined: Aug 2000
Posts: 82,472
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,472
Central Florida!
Georgia--that's wise to avoid Miami in general.


Carol Hill
Re: Wheelchair Service in CLT? [Re: MotownTim] #284860
06/20/2022 01:53 PM
06/20/2022 01:53 PM
Joined: Nov 2006
Posts: 1,880
B
Bahston Offline
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Bahston  Offline
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B
Joined: Nov 2006
Posts: 1,880
I think that AA stopped using carts in CLT. They’re not even available with AA’s 5-Star service.


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