sapphire beach club any ideas?

my folks own there and are going the saturday after this one but got a notice that they will no longer honor RCI exchanges so they no longer have a reservation. The letter came from RCI! They called RCI and they for all intents said too bad call them. They are exchanging their owned 2 weeks. they are trying to get ahold of a contact there to sort it out but want to know if anyone has heard of this. Any thoughts?

funny, DIVI is suddenly not selling with RCI anymore and going with Interval. Is there some kind of internal war going on that we owners are being played as pawns in?

They own at Sapphire and not allowed to stay there? That's the first I have heard of it here.

You can try Jeanine Davoren at [email]jdavoren@sbcwi.com.[/email] Jeanine is the Reservations Manager at Sapphire.

That's who they are going to reach out to. They are not using their owned weeks. These are banked weeks with rci and rci says sapphire is nt honoring them anymore