Please help questions about my timeshare

Hi, I own week 49 at Sapphire and haven't been back in years. I can't make week 49 this year, I called and called and finally got thru a couple weeks ago- the lady said I could switch for non peak time and come end of April, but I have to email them and I lost address. Being that week 49 is coming up I need to get this taken care of asap, does anyone know of good contact info for Sapphire? That I can actually get through with good communication? I appreciate any help thank you! :

LINK
The gentleman who owns this website linked above is an owner at Sapphire and probably can assist you.

Hi thank you)))) which website does he own. Thank you!

Have you tried resats@sbcwi.com

I think I tried that one but no reply. I am going to try again, Thanks Philly girl! I grew up outside Philly lol, now live in the Midwest!

Irona CANAGEITER <icanageiter@sbcwi.com> I find Irona is very helpful and usually tells the truth of what is going on!