Disappointed

40 yr visitor.I May have just had the proverbial straw that broke the camels back moment. After jumping through hoops the last two days at considerable expense to meet time requirements I have been denied authorization for my 2/1 arrival
EHAS Requires a negative rt-PCR Test
“AND/OR” a negative antigen test from one of 3 manufacturers

My entry is being denied because The minister of healths office doesn’t
Like Mass Generals choice of Antigen test manufacturer
Even though the negative Sophia antigen results
We’re accompanied by a negative rt-PCR result

So I’ll be spending the rest of my Sunday
Trying to get my money back from AA and Sonesta

Imagine the 3rd world health office not accepting results from a world leader in healthcare. FU SXM

Wow, major bummer.

Try resubmitting the form; you may get someone who's not as much a stickler.

Wait--you have a negative PCR test? If so, you wouldn't need a antigen test at all. If in fact you have a negative PCR test, why don't you call and phone number that has been posted here? You certainly DON'T need anything else, IF you have a negative PCR test. (Unless the antigen test is positive??)

I'd suggest submitting again, but ONLY submit the R-PCR test.

And keep this phone number handy. It's been helpful to a lot of others here:

1-721-542-1570

Call if you get rejected again. Don't give up yet!

My point exactly Carol. Based on Ehas guidance the neg PCR trumps the antigen test
I’ve emailed the sintmaartengov address but I’ve seen no phone number
Could someone please provide?

Just resubmit the form and upload just the nr-PCR test results. There are at least 10 different people who are doing the admission emails so your chance of getting accepted is very good as long as your PCR test was negative.

My point exactly Carol. Based on Ehas guidance the neg PCR trumps the antigen test
I’ve emailed the

Thank you so much for providing a number
How delightful to have a real human answer the phone.
The gentleman was very helpful and is currently looking into my situation
I m hoping for good news
Thank you again

Please keep us updated, but I really think this will work out. I think your problem was that you never should have submitted the antigen test at all. Best wishes.

Good luck. It has been a cluster for many people.

In retrospect I prob should’ve submitted the PCR
Less is more. I just wanted to ensure a slam dunk

No word yet 1304. Flight departing in 15 hrs

Good luck! Keeping fingers crosse for you!

Good luck. It should work out. Let us know!!

Hang in there! Denied several times, the phone number did the trick for us too. We had a Monday departure also, and everyone was working remotely on Sunday so it took a bit more effort. We got the BD Veritor rapid test on Saturday morning and immediately submitted, and it took until later Sunday afternoon to finally get that nice email with the green header instead of the dreaded red one. Also, as others have pointed out..it seems to work best when you submit each person from their own email address.

Sometimes you win
Sometimes you bust
This one is. Bust!!
Spoke w two people , both said they’d call me back
Neither did

And so it goes

So now the chase is on w.AA and Sonesta

I don't understand. Was the antigen test positive??

just resubmit with just the PCR. once resubmitted im sure will be approved

Both tests were negative
Both results were sent in one file
My guess is the person opened the file
Saw Sophia antigen test and never bothered to look at page 2,3 or 4
Pages 3,4 were the negative PCR results

BUST

just not making sense, you used two different email addresses and uploaded the test results as a pdf correct. just resubmit them correctly without the antigen. just send the pcr. not sure why you would send both. but leave one out and retry.

I might have missed it but I would ignore the rejected application and re-apply with the neg PCR...wait a few hours and then call

I believe (from an earlier post), the OP is past the scheduled flight time and cancelled.

Oops.....forgot the timeline