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How Do You Make A Reservation At Roma's

Posted By: Whale Tail

How Do You Make A Reservation At Roma's - 03/19/2024 12:00 AM

I've been trying for 4 hours to phone Roma's for reservations for 4 tomorrow and all I get is their answering machine. I left a message for reservations for 4 tomorrow at 6pm and have yet to receive a peep from them.
What's with that?
Posted By: Whale Tail

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:31 AM

Problem solved. My wife went through the SBR switch board to have them make the call and Roma answered. When my wife asked why would they not answer the calls when made from their website the answer was "We don't answer the phone when we're busy? Do they know that it's a local call coming from the hotel? That's BS.
Anyways RonDon we have a reservation at 6pm tomorrow.
Posted By: SXMScubaman

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:40 AM

Good. You'll enjoy Roma. I always just WhatsApp Marco directly. They provide valet parking utilising the Casino valet.
Posted By: foreversxm

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:55 AM

Originally Posted by Whale Tail
Problem solved. My wife went through the SBR switch board to have them make the call and Roma answered. When my wife asked why would they not answer the calls when made from their website the answer was "We don't answer the phone when we're busy? Do they know that it's a local call coming from the hotel? That's BS.
Anyways RonDon we have a reservation at 6pm tomorrow.


I have found that a lot of business on SXM just don't answer the phone....busy or not. I have even called big hotels, hospital , Dr offices etc ....they don't answer. And forget about them answering the phone if you call many Gov phone numbers. No urgency for anything work related. IMO
Posted By: kim

Re: How Do You Make A Reservation At Roma's - 03/19/2024 02:57 AM

Just use the app Open table. Super easy. You can use it for several restaurants on the island
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 10:53 AM

Glad you got it resolved. We went lastt year and had reservations but someone else made them. We are hoping to get back but the days are running short. We really enjoyed our meals there.

I tried calling a couple of places for reservations and experienced the same, but then a couple of other places answered promptly.
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 11:37 AM


We tried to use the casino valet for Jax last week and we were told they do not start valet service until 7:00pm. We have done this in the past, gone to Jax and then the casino since we used their valet but last week we parked in the garage since we were there prior to 7:00pm.
Posted By: kim

Re: How Do You Make A Reservation At Roma's - 03/19/2024 11:38 AM

Originally Posted by kim
Just use the app Open table. Super easy. You can use it for several restaurants on the island


Super easy to use:

https://apps.apple.com/us/app/opentable/id296581815
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 11:40 AM

I just used it but booked via the Roma website.
Posted By: bdeeley

Re: How Do You Make A Reservation At Roma's - 03/19/2024 11:44 AM

đź‘Ť
Posted By: Leagle49

Re: How Do You Make A Reservation At Roma's - 03/19/2024 11:49 AM

We had a very bad experience trying to use the Casino valet for our Roma reservation. They didn't want to do it then said, just park over there. Then during dinner they came over and threatened to have our car towed. Never again.
Posted By: Whale Tail

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:17 PM

Don't know if the Roma site uses Open Table, but here's what happens to us when trying to access information on their site. My wife's phone is on Airplane Mode, so she only has access to the internet via wifi, mostly SBR wifi. My phone is not on Airplane Mode, and wifi is turned off because SBR wifi comes up as not secure, so to be cautious, I use cell towers. In particular, right now I'm on Chippies.
Now, yesterday, I would Google Roma's Restaurant SXM and get this screenshot. If I clicked on Find a Table or Menu, I would get this screenshot. Then I found out that if I clicked on the call button, they wouldn't answer the phone. Frustrating.

Attached picture Screenshot_20240319_075430_Samsung Internet.jpg
Attached picture Screenshot_20240319_075446_Samsung Internet.jpg
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:29 PM

I went ahead and accessed their website and once there, Open Table comes up but I am using a laptop.
Posted By: Whale Tail

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:34 PM

Whenever we go to Maho which is often we use the Sonesta parking garage. It never has cost me more than $5, and your car is in the shade, priceless. Whether it's visiting friends at La Terrasse or shopping at my wife's favorite jewelry store (J.N. Jewelers) Carol grin we use Sonesta parking .
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 12:35 PM

I remember you having issues. We usually go to the casino first, just for a bit, and then head into Roma and then the casino again after our meal. Sadly, parking is an issue in many places and more building will just lead to more cars and more parking issues. The parking garage behind Jax is easy to use.
Posted By: Carol_Hill

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:17 PM

JD--Yes, when we go to Maho, we just park in the garage. I can't remember, does Jax comp parking in the garage?
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:20 PM

I don't think so but we did not ask.

And speaking of reservations, when I made them at Jax I did it with a phone call directly to them but they are on Open Dining from what I recall.
Posted By: Carol_Hill

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:25 PM

I don't think we asked about comping the parking either at Jax, but thought maybe you did.

So, not to ask a stupid question, but the combined seating for Roma and Mr. Chow (is that the name of it??), anyway, do you need a reservation for that? We won't be going until June anyway, but probably wouldn't need one then regardless, but thought I'd check. It gives more options, to be able to dine off either menu.
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:29 PM

I think the combined seating is as the bar, but I may be wrong. Usually (at) the bar seating is never reserved but I do know of one place that does it near home.
Posted By: kim

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:34 PM

Yes Roma uses Open Table. Have been using it for a year. You down load the app. There are several restaurants on the island that use “Open Table”. Roma, Mr Chow. Jax, Palapa Grill and LaRosa to name a few. Sometime the app works while using a VPN, other times it doesn’t. You can use the app on WiFi or without. I now have T Mobile and there is no additional charge for anything so I use my phone as if I’m home - but sign into WiFi when available to save data. TTOL comes up as “not secure” so really not an issue App is super simple to use. Use it in the USA all the time and on island.

What you screen shot looks like just a “Google” search.
Posted By: kim

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:35 PM

Originally Posted by ruralcarrier
I think the combined seating is as the bar, but I may be wrong. Usually (at) the bar seating is never reserved but I do know of one place that does it near home.


You can reserve bar seating in advance. Also have done that via the app
Posted By: ruralcarrier

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:37 PM


Ok, I learned something. Thanks!
Posted By: Carol_Hill

Re: How Do You Make A Reservation At Roma's - 03/19/2024 01:49 PM

Kim--OK thanks. As JD said, usually bar seating at most restaurants does not require a reservation.

Another stupid question, for those of us that are "vertically challenged", is the bar seating really tall? I have trouble climbing up on really tall bar stools (even if I haven't been drinking...)..
Posted By: kim

Re: How Do You Make A Reservation At Roma's - 03/19/2024 02:07 PM

Yes - unfortunately. Bar height. At bar and the 3 tables. And yes usually first come first serve. But they do allow it. When I book via open table I always write in the comments requesting in the bar to eat off both menus.
Posted By: Whale Tail

Re: How Do You Make A Reservation At Roma's - 03/19/2024 02:19 PM

Kim, yes that was a Google search screen and I do have VPN on all the time. Thanks for the app info, I'll add that one to my collection
Posted By: Carol_Hill

Re: How Do You Make A Reservation At Roma's - 03/19/2024 02:22 PM

Kim--OK, thanks.
Posted By: SXMScubaman

Re: How Do You Make A Reservation At Roma's - 03/19/2024 03:17 PM

THat's good to know that Valet starts at 7. Would just as well pay 5.00 for the Valet than to the garage.
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