DYC Provisioning

For those who have chartered with Dream Yacht out of Scrub, did you use the Scrub Provisioning service or somewhere else?

They also work with both Riteway and Bobby's, although seem they usually refer guests to Riteway. Either is fine, simply personally preference. Both have provision ordering on their websites and will deliver to DYC on Scrub for free (and even a discount if you ask, depending on the size of your order). We did not use the DYC's service, and chose to order our provisions directly from the market. The procedure was flawless. Riteway or Bobby's will phone the office of DYC when the order is on its way to Trellis, where DYC will coordinate the delivery from Trellis to their base on Scrub.

We used Riteway in May on recommendation from DYC staff. Since they had only moved operations of DYC to Scrub a few months earlier, it seemed as if they weren’t ready for provisioning orders at that time. However, when we went I was actually impressed with the market at Scrub. There was a lot more there than I expected, and DYC staff told us they were planning on adding more. I doubt it’ll ever be as stocked as a full blown supermarket, however. If I were going again soon I’d try to order as much as possible from Scrub/DYC, as Riteway billed me for over $60 in items they didn’t deliver and after multiple attempts for refunds via email requests I simply gave up. Riteway communication and customer service is pretty poor in my opinion.

We used Bobby's last month (December) and found their Internet ordering to be a little easier. Of course substitutions or missing items can be frustrating, however I recall we didn't have any missing items for which we were charged, and the few substitutions we simply dealt with. The provisioning at the store at Scrub is not bad, but I wouldn't call it a market (you didn't). I would say it is somewhat similar to a cross between a 'deli' and your local gas station mini-mart as far as selection goes. Of course provisions in route can be picked-up at Leverick, Cane Garden Bay, and Nanny Cay, plus some small items at other spots. Another option is to send members of your crew to shop in person, but this is a real challenge of time and hassle, even more so if going out of Scrub.