Any scuttlebutt on Cape Air lately out of STT? Better?

The reviews of Cape Air had scared me off for a while, but my friend is arriving 2/12 (Sunday) and ferries to Virgin Gorda aren't easy. It's her first time and she will be solo. Was considering buying a Cape Air flight to EIS to catch the ferry from Trellis. I try to keep an eye via Flight Aware but am wondering if anyone has had or heard of first hand experiences or heard any reviews. Thank you. I DID post on a BVI facebook site hoping for glom on to a water taxi but I'm not optimistic. Thank you in advance

Cape Air is currently the pick of the litter but it’s a ugly litter! They run a good operation but like all regional airlines are having a tough time with pilot staffing.

If you're going to do that why not have her just fly directly into Virgin Gorda and skip the ferry?

Tickets were bought long ago. Round trip from JFK at $277. To change it is very expensive at this point. I have bought a refundable ticket on Cape Air to EIS but am worried about it. That's all. Just looking for peoples' experiences.