My husband had an issue with my EHAS registration too and filled it in two times. We got a reply back within a few hours. Hopefully the same will happen you yours. Good luck. Keeping my fingers crossed for you! 🤞
I went on the site EHAS and filled out the form twice. It is the most user unfriendly site ever. I don't know if my info was accepted.
If in doubt, try a different browser. If you're using IE, try FireFox. If yu're using Chrome, try Microsoft Edge. Depending on the site, they're all junk at one time or another.