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Smooth my *&^!

Posted By: BeachKitten

Smooth my *&^! - 10/24/2021 10:09 PM

Well, we both got our PCR tests on Saturday. 2:30 pm

Fly out Tuesday. The connecting flight departs 10:55am

Separate emails to submit the EHAS. Both are fully vaxxed PLUS boosters.

I was approved entry.
Husband was denied. Said, "not within the 72 hour period".

Same tests, same time, everything.

They also DID charge the $15 each for COVID insurance despite saying that it would only be charged if you were approved.

To say that I am angry is an understatement.
Posted By: pat

Re: Smooth my *&^! - 10/24/2021 10:15 PM

Call them and see what they say and then reapply with Andre’s application, Leona. I’ve binderdundat. Twice.
Posted By: BeachKitten

Re: Smooth my *&^! - 10/24/2021 10:22 PM

BUT I WAS CHARGED!!!!!
Posted By: BeachKitten

Re: Smooth my *&^! - 10/24/2021 10:25 PM

Originally Posted by pat
Call them and see what they say and then reapply with Andre’s application, Leona. I’ve binderdundat. Twice.


Any idea what hours they operate?
Posted By: Carol_Hill

Re: Smooth my *&^! - 10/24/2021 10:57 PM

Leona--apparently they operate 24/7. Reapply.
Posted By: BeachKitten

Re: Smooth my *&^! - 10/24/2021 11:11 PM

Originally Posted by Carol_Hill
Leona--apparently they operate 24/7. Reapply.



Thanks Carol. Then they can answer my email … lol!
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/24/2021 11:56 PM

Supposedly they won't charge you twice if you resubmit.
Posted By: bdeeley

Re: Smooth my *&^! - 10/25/2021 12:38 AM

Are you saying you were charged for him and his application was denied?
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/25/2021 02:22 AM

Usually the charge doesn't go through till final approval then insurance is notified to process the charges.
Posted By: Carol_Hill

Re: Smooth my *&^! - 10/25/2021 02:28 AM

For our trip in June, I had screwed up and submitted a request for clearance twice, and I thought I would be charged twice, and was not.
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/25/2021 02:51 AM

Originally Posted by Carol_Hill
For our trip in June, I had screwed up and submitted a request for clearance twice, and I thought I would be charged twice, and was not.

Correct. You're not charged till approval from EHAS. Then notice is sent to charge card.
Posted By: bdeeley

Re: Smooth my *&^! - 10/25/2021 03:00 AM

When you submit your application to EHAS, a pre-authorization / charge hold is placed against your credit card for the amount of the insurance. This will show in your online banking as a pending charge. If your application is approved than an actual charge is placed against your card and the pre-authorization is released. If the pre-approval of your EHAS application doesn't happen than the your pre-authorization will be released.

Similar to using your credit card at the gas pump, when the pump accepts your card, it is doing a pre-authorization for the maximum amount the pump is allowed to charge, usually $75. At that point it is freezing $75 of your credit pending the finalization of your transaction. When you pump $45 in to your gas tank and finish by hanging up the nozzle, your card is charged for the $45 and the pre-authorization of $75 is released. A similar thing happens when you rent a car and they take that extra deposit, it's a pre-authorization that freezes that amount on your credit card.
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/25/2021 03:35 AM

Perfect explanation.
Posted By: fabila

Re: Smooth my *&^! - 10/25/2021 11:11 AM

Resubmit you won’t be charged again. System acknowledges you’ve paid. Happened to us this trip and in March when David was denied. This trip I added embark airport incorrect and while approved for David we resubmitted to correct airport and again was pre approved. The insurance screen will appear that you’ve paid.
Posted By: Carol_Hill

Re: Smooth my *&^! - 10/25/2021 12:47 PM

Leona--any update??
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 02:28 PM

Well, after a very stressful and contentious night with my spouse, and the past 4 1/2 hours trying to get this cleared up, we are set to go. All approvals completed and approved.

OMG! We did everything right. It was either Walgreens or Labcorp that made the SNAFU. A clerical error on the collection date made it 10/22 and not 10/23 which is when we both took ours, sitting in the dang car together at the Walgreens drive-through.

What a nightmare, and now I still need to do laundry, pack, get the house and cats ready. Zero energy at this point.

Car comes at 4am. Shoot me.
Posted By: Carol_Hill

Re: Smooth my *&^! - 10/25/2021 02:40 PM

Glad you got it resolved. I tell you, it's always something!
Posted By: pat

Re: Smooth my *&^! - 10/25/2021 02:40 PM

But in the end, Leona, think of how great the rewards will be. Enjoy your trip and see you there.

Glad it all finally worked out. Andre would have been lonely basking on the beach all by his lonesome……..😉😉
Posted By: jazzgal

Re: Smooth my *&^! - 10/25/2021 02:41 PM

Glad it finally worked out for you and so sorry about all the stress. Looking forward to meeting you in person! I go for my test this afternoon.
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 03:21 PM

Yes Linda! Good luck with yours, and safe travels. You too Pat!

I have a migraine now. Wonder why? Lol

Just made some fun labels and packed name tags and sharpies for the party wink
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 03:23 PM

Originally Posted by Carol_Hill
Glad you got it resolved. I tell you, it's always something!


Ain’t that the truth. He was accusing me of doing this on purpose so I could go by myself and leave him here.
After last nights stress it’s now a serious consideration! Lol
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/25/2021 03:28 PM

Glad it's all resolved. Have a great time on island. Say hi to our Pinel friends. Lol
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 03:47 PM

Thanks Scuba! I pray I never see them again! Lol
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 05:46 PM

Kim, Linda….Do we want to plan a sail on No 1 SXM?
Posted By: kim

Re: Smooth my *&^! - 10/25/2021 05:52 PM

Ha. I’m out of time so can’t pull it off this trip.
Posted By: jazzgal

Re: Smooth my *&^! - 10/25/2021 09:58 PM

Ann and I are scheduled for Saturday, November 6. Join us!
Posted By: kim

Re: Smooth my *&^! - 10/25/2021 10:32 PM

Originally Posted by jazzgal
Ann and I are scheduled for Saturday, November 6. Join us!



I told ken I need to stay longer to “supervise a boat trip”!!!! He didn’t fall for it!!!
Posted By: BeachKitten

Re: Smooth my *&^! - 10/25/2021 11:53 PM

Originally Posted by kim
Originally Posted by jazzgal
Ann and I are scheduled for Saturday, November 6. Join us!



I told ken I need to stay longer to “supervise a boat trip”!!!! He didn’t fall for it!!!



I think someone needs to stay and oversee the water leak. wink
Posted By: kim

Re: Smooth my *&^! - 10/26/2021 12:07 AM

Originally Posted by BeachKitten
Originally Posted by kim
Originally Posted by jazzgal
Ann and I are scheduled for Saturday, November 6. Join us!



I told ken I need to stay longer to “supervise a boat trip”!!!! He didn’t fall for it!!!



I think someone needs to stay and oversee the water leak. wink


Ha! Praying NO MORE WATER LEAKS!!!!!!
Posted By: SXMScubaman

Re: Smooth my *&^! - 10/26/2021 04:02 AM

Originally Posted by BeachKitten
Thanks Scuba! I pray I never see them again! Lol

dat for sure. 👍
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