Well I would recommend taking advantage of other forums where you can get a broader feedback from more folks. This forum is very quiet…
The various Riviera Maya forums on TripAdvisor, including Playa Del Carmen, Cancun, Isla Mujeres, Puerto Morelos, Akumal, Paamul, Puerto Aventuras, Tulum, and Mahahual are great places to learn about these areas. You can follow these specific forums, or follow the Quintana Roo forum to see all posts on all of the regional forums. But if you have not already, take a look at those forums, you will see a lot of activity on various topics. There are also Facebook forums, but the feedback there tends to be from less experienced and novice travelers…
This is the Q Roo forum, you will,see that you can drill down to more specific forums -
https://www.tripadvisor.com/ShowForum-g1575485-i14383-Quintana_Roo_Yucatan_Peninsula.htmlThere are some areas of Quintana Roo that you may feel safer in, smaller communities versus Cancun, Playa, and now Tulum for example. But it just depends on what you see that interests you. Following the Isla Mujeres forum, you may find it is exactly where you want to go.
Just be aware of the potential scams here and you will be a smarter traveler…