TravelTalkOnline

Catco

Posted By: 1mjk

Catco - 02/18/2021 09:26 PM

Has anyone cancelled a charter recently with Catco and had any issues getting their deposit back? I had cancelled a charter back in the beginning of December and have had one heck of a time getting my deposit back.
Posted By: GeorgeC1

Re: Catco - 02/18/2021 10:23 PM

Did you comply with the terms of the contract? I suspect most companies are only granting credits for future charters since the BVI is technically open.
G
Posted By: 1mjk

Re: Catco - 02/19/2021 02:10 AM

I followed them to a tee! I was emailed a picture of my refund check 5 weeks ago and told "check was in the mail", no check came. Now I am having to pay check cancelation fee and asking to have it sent via UPS on my UPS acct. We will see what happens. Just curious to see if others have had any problems.
Posted By: GeorgeC1

Re: Catco - 02/19/2021 12:52 PM

I will say that the USPS has been horrible. I had several small aircraft parts ordered mid Nov that did not arrive until late Dec.
G
Posted By: Husker

Re: Catco - 02/19/2021 03:01 PM

I've no experience with Catco, but USPS has done a great job losing things over the last 6 months. We've had several checks lost or delayed including one sent via certified that took 4 months. I've also sent mail to Tortola that never arrived.
H
Posted By: GeorgeC1

Re: Catco - 02/19/2021 05:06 PM

Given USPS performance recently I would give the benefit of the doubt to CatCo.
Posted By: sail445

Re: Catco - 02/19/2021 11:10 PM

Originally Posted by 1mjk
I followed them to a tee! I was emailed a picture of my refund check 5 weeks ago and told "check was in the mail", no check came. Now I am having to pay check cancelation fee and asking to have it sent via UPS on my UPS acct. We will see what happens. Just curious to see if others have had any problems.

Try contacting them and see if they’ll cancel the check and make a direct deposit to your account.
© 2024 TravelTalkOnline