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BVI Portal

Posted By: macaroni

BVI Portal - 02/27/2021 04:06 PM

Any idea how to go back in to the application, after it was submitted, to fix an error? I don’t think I put my middle name in as it appears on my passport......and in error I put in home quarantine in one spot on my husbands....he got an email that his was rejected with a link to go back to fix it, but when we do that, as soon as we put in the passport number, it says it is on hold.
I am glad I started this early....thanks!
Posted By: bailau

Re: BVI Portal - 02/27/2021 09:53 PM

Macaroni-

When can you start the process and are you doing it for your whole crew or are you having them do it?

Thanks in advance
Posted By: macaroni

Re: BVI Portal - 02/27/2021 11:24 PM

We started it yesterday for just the 2 of us. We are doing a land trip to VG...thought we would start early in case of issues...we leave March 21st...
Posted By: JasonHelmbrecht

Re: BVI Portal - 03/01/2021 01:15 PM

I don't think you can edit an application except for adding test results. You could try to whatsapp the steering committee on (284) 496-6129 or email reopening@bvitourism.com. If neither of those work, send me a private message.
Posted By: macaroni

Re: BVI Portal - 03/01/2021 04:23 PM

OK... I will try those... thought if I could maybe get them voided... I could start again...Thanks...
Posted By: macaroni

Re: BVI Portal - 03/01/2021 04:40 PM

Jason... the email address you gave me is not working....can you check it for me please.. Thanks
Posted By: JasonHelmbrecht

Re: BVI Portal - 03/01/2021 05:04 PM

Try this
Posted By: JasonHelmbrecht

Re: BVI Portal - 03/01/2021 05:05 PM

or bvigateway@bviaa.com might work better
Posted By: macaroni

Re: BVI Portal - 03/01/2021 05:17 PM

thanks!
Posted By: macaroni

Re: BVI Portal - 03/01/2021 10:22 PM

I got ahold of Henrietta...she told me she denied both and we can try again....thanks for your help!
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