Posted By: Galeaux
United requirement - 10/10/2021 03:46 PM
We are flying United this week and when uploading our pre-flight info, their site says we have to show BVI portal approval. They apparently haven’t updated their site to reflect the new October 1 protocols. Has anyone run into problems with this?
Posted By: RatmansWife
Re: United requirement - 10/10/2021 04:15 PM
We ran into that problem with American wanting us to show we had done the PR portal. We showed them the government website where it said it was no longer required for transiting travelers. I would contact the BVI tourist board ASAP and have printouts of the new rules and have their website bookmarked.
Posted By: Galeaux
Re: United requirement - 10/10/2021 04:24 PM
We have printed the new rules and will have the site bookmarked. Are you suggesting to contact the Tourist Board to let them know that is still showing as a requirement?
Posted By: RatmansWife
Re: United requirement - 10/10/2021 05:13 PM
The Tourist Board has the biggest incentive to get this fixed, so let them know what United is telling you and let them deal with it.
Posted By: ecm56
Re: United requirement - 10/10/2021 08:18 PM
I have posted about this to the BVI Government via Facebook and through a message to Clive McCoy at the Tourist Board.
Posted By: ecm56
Re: United requirement - 10/10/2021 08:19 PM
Clive McCoy responded that they are working on it.
Posted By: Galeaux
Re: United requirement - 10/10/2021 08:23 PM
Thank you! I also messaged United and they said they were opening a ticket. I printed the new rules and have them bookmarked so fingers crossed!
Posted By: Manpot
Re: United requirement - 10/10/2021 08:26 PM
Working on it? Just send out an official e mail!
Posted By: Galeaux
Re: United requirement - 10/10/2021 08:47 PM
Mal, where might I find that?
Posted By: Galeaux
Re: United requirement - 10/10/2021 09:00 PM
Oh, I misread his post! I thought it said sent, not send! 😂