TravelTalkOnline

CYOA responses?

Posted By: goforth

CYOA responses? - 06/10/2020 02:54 PM

Has anyone had trouble getting in touch with CYOA via email? We chartered with them last Nov & are looking into booking again but I can't seem to get a response to my inquiries. I tried both the info@ and the direct email of the last person I booked with as well as the online form on their FB page. Hoping the responses aren't being blocked for some reason but everything worked great in Nov.
Posted By: Carol_Hill

Re: CYOA responses? - 06/10/2020 03:20 PM

Send CaptainJay here on TTOL a private message.
Posted By: MKGrey

Re: CYOA responses? - 06/10/2020 03:21 PM

Try emailing Sarah in reservations. She can be reached at sarah@cyoacharters.com
Posted By: goforth

Re: CYOA responses? - 06/10/2020 03:25 PM

I did email Sarah yesterday actually since I hadn't gotten a response through the general email address. She is who I worked with last year. Maybe they are just swamped. I guess I'll give it another day & send Captain Jay a private message here.
Posted By: CYOACHARTERBASE

Re: CYOA responses? - 06/10/2020 04:15 PM

Hello,

We have responded by email to you several times. Please check your spam folder. Sarah is in the office and available by phone 800-944-2962/ Let the recording play and do not press any buttons and you will be connected to her extension. Sorry you are having troubles.

John Jacob
Posted By: Carol_Hill

Re: CYOA responses? - 06/10/2020 04:33 PM

Thanks for the reply! You guys are on the ball! clapping
Posted By: goforth

Re: CYOA responses? - 06/10/2020 05:37 PM

Thanks all! Although nothing in any spam or junk folders, Sarahs email finally came through & we are in touch. Really appreciate your help!
© 2024 TravelTalkOnline