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VI Airlink

Posted By: tradewinds

VI Airlink - 01/30/2015 01:42 PM

Just saw a post on FB that someone booked online with VI Airlink for a flight from Tortola to Anegada and didn't notice that the fares are posted in GBP. They ended up paying $338 for the 15-min flight instead of the usual $99.
She said VI Airlink won't refund the difference and told her to call to book a flight next time.
Posted By: JasonHelmbrecht

Re: VI Airlink - 01/30/2015 02:10 PM

That's very weird. I've noticed that online site behaves oddly in the past and never trusted it enough to book that way. Calling is good advice!
Posted By: tradewinds

Re: VI Airlink - 01/30/2015 02:18 PM

I looked at it and it does say fares are quoted in GBP, but it's not very noticeable or expected.
Posted By: Orange_Burst

Re: VI Airlink - 01/30/2015 02:19 PM

If they used a credit card, they might be able to dispute the charge with them.
Posted By: sail2wind

Re: VI Airlink - 01/30/2015 05:21 PM

what is to dispute? not reading what you signed?
Posted By: HillsideView

Re: VI Airlink - 01/30/2015 05:34 PM

I saw that post too. Last year I went to book them to Anegada, knew it was $99 RT, tried the website and when the numbers didn't jive, I picked up the phone and called. I did notice pretty quick that it was quoting GBP and looked for some sort of method to change it to USD. Not there. Why that person went ahead and booked and added cc info I can't understand.I also can't understand why the website is the way it is. As with anything in the BVI, it is always best to call. Technology just ain't their thing.
Posted By: LianeLeTendre

Re: VI Airlink - 01/30/2015 07:15 PM

Wow … I have never heard of such a high rate to fly to Anegada! That's really, really ridiculous and I should think a rather black eye for VI Airlink as well.

Can you provide a link to the Facebook page?
Posted By: tradewinds

Re: VI Airlink - 01/30/2015 07:18 PM

It's on the BVI Community Board.
Posted By: JasonHelmbrecht

Re: VI Airlink - 01/30/2015 07:32 PM

I think the standard charter rate is $400 each way so it could have been worse.
Posted By: bons

Re: VI Airlink - 02/02/2015 04:13 PM

We are in the process of making reservations with VI airline now.
Guess I will make sure to call and have an email confirmation! Anyone know what they allow in weight for luggage? thanks!
Posted By: Dirichlet

Re: VI Airlink - 02/03/2015 03:31 AM

I dealt with them (VI Airlink) for our flights (round trip from SJU->EIS) over the NYE period and couldn't have been happier. Just my $02
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