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lauraandrex
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Warning:get to STT at least FOUR hours early,chaos
      #1752277 - 11/23/17 03:42 PM (98.5.255.222)

from a St Thomas Facebook thread ....one comment among many about yesterday's experience...

"I flew out on AA943 today. The captain delayed the flight 45 minutes and we still left over 60 people still in the TSA line. If you donít arrive at least 4 hours prior to your flight for the next few weeks, you WILL miss your flight!"

--------------------
cheers! Laura
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agrimsrud
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Joined: 07/13/12
Posts: 279
Loc: Apex, NC
Re: Warning:get to STT at least FOUR hours early,chaos [Re: lauraandrex]
      #1752282 - 11/23/17 10:21 PM (108.232.10.252)

I flew out of STT on the 11th and it was the quickest curb to gate time ever. Is this a one time issue or has something changed?

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Life's short - sail more!


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NCSailor
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Joined: 12/26/07
Posts: 1658
Loc: Charlotte, NC
Re: Warning:get to STT at least FOUR hours early,chaos [Re: agrimsrud]
      #1752290 - 11/24/17 08:26 AM (104.6.161.144)

I have flown out of STT four times in the past 8 weeks. I made it through to gate in under 30 minutes each time. Twice on Delta and twice on AA. My last flight on 11/11 there was no line for C&I. Walked right up to the booth and less than 10 minutes for TSA. There must have been some kind of computer glitch yesterday because that is not the norm.

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maytrix
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Joined: 09/18/10
Posts: 5431
Loc: Massachusetts
Re: Warning:get to STT at least FOUR hours early,chaos [Re: lauraandrex]
      #1752293 - 11/24/17 09:39 AM (24.91.86.214)

Quote:

lauraandrex said:
from a St Thomas Facebook thread ....one comment among many about yesterday's experience...

"I flew out on AA943 today. The captain delayed the flight 45 minutes and we still left over 60 people still in the TSA line. If you donít arrive at least 4 hours prior to your flight for the next few weeks, you WILL miss your flight!"




I'm not sure this should be surprising given the yesterday spoken of was the day before Thanksgiving.

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Matt


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TomSW
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Joined: 08/16/03
Posts: 133
Loc: WI. St. Thomas
Re: Warning:get to STT at least FOUR hours early,chaos [Re: lauraandrex]
      #1752295 - 11/24/17 11:02 AM (65.30.150.60)

According to an article in the VI Consortium the delay was due to a temporary relocation of the TSA passenger screening area while the damaged screening area is being repaired. It said the renovated screening area should be in operation by mid December. It also said that people should arrive 4 hours before your scheduled flight until normal operations resume. Good Luck!

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sail2wind
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Joined: 12/09/05
Posts: 10210
Loc: GJ, CO S/V Long Overdue
Re: Warning:get to STT at least FOUR hours early,chaos [Re: TomSW]
      #1752297 - 11/24/17 11:34 AM (184.167.180.14)

I find it hard to believe AA would leave 60 ppl in line. That's over 25% of the aircraft. What a logistical night mare for AA, rebooking, hotel rooms.....

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GeorgeC1
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Joined: 04/24/02
Posts: 4766
Loc: GA/NC
Re: Warning:get to STT at least FOUR hours early,chaos [Re: sail2wind]
      #1752299 - 11/24/17 11:54 AM (108.213.0.118)

It's a bigger nightmare to miss connect 180 passengers on arrival and possibly delay 3 outbound flights at the US destination leading to more downline miss connects. Pilots, flight attendants and may all be working different flights out of the US destination and the airframe may be scheduled somewhere else also. Most major airlines have a control center that looks at the ramifications of a delay and tries to arrive at the least disruptive solution.
G


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lauraandrex
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Joined: 03/26/03
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Re: Warning:get to STT at least FOUR hours early,chaos [Re: GeorgeC1]
      #1752302 - 11/24/17 01:19 PM (98.5.255.222)

I read mold issues as well in the area where they are supposed to do the screening so that is another reason for the temporary area. This is a new development so yes, previous experiences would be different and it looks like going forward they expect issues...it's just crazy they decided to implement on the busiest travel day of the year.

--------------------
cheers! Laura
Custom Sailing Shirts https://www.facebook.com/pages/CustomSailingShirtscom/112040245530182
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agrimsrud
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Joined: 07/13/12
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Loc: Apex, NC
Re: Warning:get to STT at least FOUR hours early,chaos [Re: TomSW]
      #1752309 - 11/24/17 04:58 PM (108.232.10.252)

I think we need more data points. On the 11th when I left STT the recommendation was to arrive 4 hours early. I had a bag to check and I still made it from the curb to the waiting room in half hour. I think one person's bad experience doesn't a new normal make. Next person to travel please tell us what happens.

--------------------
Life's short - sail more!


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sail2wind
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Joined: 12/09/05
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Loc: GJ, CO S/V Long Overdue
Re: Warning:get to STT at least FOUR hours early,chaos [Re: agrimsrud]
      #1752312 - 11/24/17 05:26 PM (184.96.2.140)

George, I agree, but this FUBAR is blamed on TSA not communicating. 4 hours to check in 250 passengers is beyond belief. We were told the same B.S in St. Lucia 3+ hours early. We arrived 1 1/2 hours early and were in front of the the gate and hour and 10 minutes early.

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