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Kennys
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Joined: 05/10/02
Posts: 2807
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729677 - 04/11/17 12:46 PM (131.161.86.250)

I totally agree with you Carol.

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IslandBoi
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Joined: 03/14/07
Posts: 267
Loc: Sugar Land, Tx
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729682 - 04/11/17 01:16 PM (40.134.145.130)

this will be my last comment on the subject, since i'm not looking to argue with anyone...but it's interesting you bring up race....the ONLY way race would not have been brought up would have been if it was a white male....as long as the person was of ANY other race in the world or a female, race and gender discrimination would have been brought up by someone

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Carol_HillAdministrator
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Joined: 08/01/00
Posts: 63865
Loc: Central Florida!
Re: I wouldn't fly United myself... [Re: IslandBoi]
      #1729684 - 04/11/17 01:31 PM (47.192.9.53)

I didn't bring up race on my own. The other passengers on the plane said that the individual claimed that he was targeted because of race. And apparently he is Vietnamese, and not Chinese.

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Bahston
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Joined: 11/05/06
Posts: 1079
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729686 - 04/11/17 01:39 PM (198.180.162.5)

Being denied boarding due to an oversold condition is one thing, and there are regs to cover how that should be handled, and what is owed in compensation.

Being allowed to board and then asked to deplane because the airline has suddenly discovered that it needs your seat to transport deadheading crew is something else altogether.


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IslandBoi
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Joined: 03/14/07
Posts: 267
Loc: Sugar Land, Tx
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729697 - 04/11/17 02:58 PM (40.134.145.130)

doesn't have anything to do with what UA did, but interesting stuff nonetheless

Doctor's History

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Bill_S
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Joined: 08/15/00
Posts: 2562
Loc: Southern Maryland suburbs of D...
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729703 - 04/11/17 03:31 PM (69.250.90.69)

I am totally repulsed by this as well, and I'm a United "Million Miler"!

United was a great airline for most of the 40 yeats I accumulated miles, one flight at a time... The 10 am UA59 "Deli Flight" was my favorite as I flew from IAD to LAX to go to obscure desert test ranges, sometimes with two round trips per week.

When UA and Continental merged a few years ago the United management was fired and the New Jersey Continental executives took charge, and rapidly turned the Friendly Skies into a cash cow to be milked for all it's worth, customers be damned...

I weep for the old United where the customer was king, and not an afterthought.

--------------------
Bill


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Bobcat
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Joined: 10/05/00
Posts: 12424
Loc: Staten Island
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729708 - 04/11/17 03:50 PM (74.108.103.176)

DOT guide for airline passengers...
==================
DOT

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pat
Traveler


Joined: 04/18/01
Posts: 11325
Loc: Brookfield, CT.
Re: I wouldn't fly United myself... [Re: Bill_S]
      #1729709 - 04/11/17 03:52 PM (75.133.113.202)

But Bill, isn't that the way of most airlines these days?

UA is not a convenient airline for us so I have no firsthand experience with them, but there are horror stories with almost all the carriers these days.

There was a time when we travelled almost exclusively on AA, though never with the kind of status you have since our travel is purely recreational, but they used to turn themselves inside out to make you happy and in turn, we gave them our loyalty. Not so much since the most recent changes.

JB, loved by so many when it first appeared on the scene, has never received kudos from us though I held out hope at first but our experiences, while not horror stories, have certainly left considerable room for huge improvements.

I have said before and will say again, they're all reasonably decent UNTIL YOU HAVE A PROBLEM WITH THEM, and the problems do occur with almost all carriers sooner or later..

All that said, the UA situation really was terrible even admitting the effected passenger was not without blame here. But in the end, as so often is the case, it's not the crime (or situation in this case) but it's ALL about how they handle it. And this case, UA cut their own throats in the manner in which this has all played out so far. And I suspect it's going to get a lot worse for them before it gets better.

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Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."


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BobandJeana
Traveler


Joined: 01/18/03
Posts: 1343
Loc: Jersey Shore
Re: I wouldn't fly United myself... [Re: Carol_Hill]
      #1729716 - 04/11/17 04:54 PM (69.118.76.58)

Carol,
You nailed it on every point. CEO of United needs to resign.

BobandJeana


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Bob_Dot
Traveler


Joined: 07/31/03
Posts: 1852
Loc: North Kingstown, Rhode Island
Re: I wouldn't fly United myself... [Re: BobandJeana]
      #1729726 - 04/11/17 07:16 PM (24.250.61.63)

The police may want to think about how they handled this. The doctor's shady past is not a part of this story and I think lawyers are drooling over things like failing to read the guy his rights and tell him he was being arrested.

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