Traveltalkonline.com Forums



Travel and Vacation Forums >> St. Maarten - St. Martin

Pages: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | >> (show all)
JohnMel
Traveler


Joined: 06/12/04
Posts: 71
Loc: Colorado
Re: American Airlines [Re: pat]
      #1745867 - 09/13/17 10:22 PM (174.24.21.59)

We are booked for late October. I contacted AA today and was told we could change dates (but not origin/destination) without fees, and that travel must be completed within one year from when we purchased the tickets. The second option is to cancel and pay the $175 reinstatement fee since we used miles. The third option is to wait and see if the flights are cancelled, in which case we'd get our miles back with no fee. I guess we'll wait for now and hope they cancel the flights.

Post Extras: Print Post   Remind Me!   Notify Moderator  
DougP
Traveler


Joined: 02/02/14
Posts: 8
Re: American Airlines [Re: JohnMel]
      #1745878 - 09/13/17 11:56 PM (216.14.154.59)

Phoned American today about our January reservations. Spoke with a supervisor. They refused to refund or allow any changes without a $200/ticket fee. They said " you will have no problem with your trip since everything will be back to normal by December 31". Hope everyone on the island gets that memo from AA.

Post Extras: Print Post   Remind Me!   Notify Moderator  
thesimpsons
Traveler


Joined: 09/16/12
Posts: 330
Loc: Northern California
Re: American Airlines [Re: DougP]
      #1745879 - 09/14/17 12:04 AM (71.134.229.206)

Right...............

--------------------
[url=https://www.TickerFactory.com/]

[/url]


Post Extras: Print Post   Remind Me!   Notify Moderator  
The_Lurker
Traveler


Joined: 04/25/08
Posts: 1893
Loc: Connecticut
Re: American Airlines [Re: pat]
      #1745899 - 09/14/17 07:58 AM (24.44.41.166)

Quote:

pat said:
Quote:

The_Lurker said:
Georgia, ours is miles. I will wait for them to cancel our flight and call back.

They are telling people, who know someone who was refunded, to get their locator number and then they would be refunded or miles reinstated.




Just a minor correction Terry re that last sentence. AA told me they would consider waiving the return fee. Sadly, I know now our situations are different because of their AA status as opposed to our non-status so I'm not terribly optimistic at this point. But ya' just never know...... .




Pat, they did tell me the same thing. BUT why???
I'm not going to worry about it any longer--I will try when the flight gets canceled.
I am definitely going with Delta!


Post Extras: Print Post   Remind Me!   Notify Moderator  
jazzgal
Traveler


Joined: 06/01/09
Posts: 2907
Loc: Portland, OR
Re: American Airlines [Re: molldoll]
      #1746032 - 09/14/17 02:09 PM (97.115.11.239)

Just got off phone with Alaska Air, where I have my miles, although I was traveling on American in November. Reservation cancelled, miles restored, fees to be refunded on credit card. Alaska rocks!

--------------------


Post Extras: Print Post   Remind Me!   Notify Moderator  
SXMScubaman
Traveler


Joined: 03/21/09
Posts: 6857
Loc: Auburn, WA
Re: American Airlines [Re: jazzgal]
      #1746037 - 09/14/17 02:21 PM (24.22.151.53)

Yes they do. Same thing for my daughter and son in laws trip to SXM on Dec 19th. Alaska is very good even without a crisis.

Post Extras: Print Post   Remind Me!   Notify Moderator  
Speebs
Traveler


Joined: 06/18/14
Posts: 35
Re: American Airlines [Re: SXMScubaman]
      #1746054 - 09/14/17 02:59 PM (63.66.64.244)

I had a trip planed to SXM December 27 to January 3, I purchased the ticket last March 28, I wanted to changed the flight to July 2018. The Agent said my ticket was only good for year after purchase, which I believed is true. So I had to travel before March 28. So I am traveling on St. Patrick day. The she wanted to charge me $200.00 for change of ticket fee. I reminder her of what AA web site about no charge for change of ticket fee by AA for travel before December 31. I believe I saw this link for this to AA on Travel Talk. I am supposed to stay at Le Plantation if it still there, I hope there is at least one beach bar open on Orient by then.

Post Extras: Print Post   Remind Me!   Notify Moderator  
The_Lurker
Traveler


Joined: 04/25/08
Posts: 1893
Loc: Connecticut
Re: American Airlines [Re: molldoll]
      #1746066 - 09/14/17 03:26 PM (24.44.41.166)

Thank-you AA Customer Service.
I sent a message on their website yesterday and heard back today.
It was all taken care of in less than 5 minutes!

I think that is the way to get it done. I didn't even have a long wait on the phone.


Post Extras: Print Post   Remind Me!   Notify Moderator  
smalbany
Traveler


Joined: 08/17/07
Posts: 90
Re: American Airlines [Re: The_Lurker]
      #1746190 - 09/15/17 08:33 AM (68.33.14.5)

American has posted a fee change waiver policy for travel to SXM on its Travel Alerts page
https://www.aa.com/i18n/travel-info/travel-alerts.jsp
Hurricane Irma - St. Maarten
Information current as of September 14, 2017

If you’re traveling to/through/from:

St. Maarten, St. Maarten (SXM)
The change fee may be waived if you:

Are traveling on an American Airlines flight
Bought your ticket by September 10, 2017
Are scheduled to travel September 5 - December 31, 2017
Can travel September 10, 2017 - September 30, 2018
Don't change your origin or destination city
Rebook in the same cabin or pay the difference

Good luck to all.


Post Extras: Print Post   Remind Me!   Notify Moderator  
drewmon
Traveler


Joined: 11/20/06
Posts: 316
Loc: Leland, NC
Re: American Airlines [Re: smalbany]
      #1746197 - 09/15/17 08:52 AM (98.24.246.182)

We changed our 2 November flights on AA from SXM to Aruba yesterday. Even though their web site says that it must be same origin and same destination, there were no change fees, we just paid the $20 difference per ticket, cost us a total of $40 for the two of us to make the change.

We are AAdvantage Gold, but I asked if that was the reason that the change fee was waived, and they said no - there would not be any change fees for anyone who was scheduled to fly to SXM before year end and wanted to change their AA ticket to fly somewhere else.


Post Extras: Print Post   Remind Me!   Notify Moderator  
Pages: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | >> (show all)



Extra information
5 registered and 68 anonymous users are browsing this forum.

Print Topic

Forum Permissions
      You cannot start new topics
      You cannot reply to topics
      HTML is disabled
      TTOLCode is enabled

Topic views: 18813

Jump to

Contact Us Terms of Use Advertising on TTOL Traveltalkonline