We just got back from staying 2 weeks at the Villas on Great Bay. This is the second time we have stayed there. We love it . We just email their web site and they emailed us back with the amount. We paid, by credit card, half of the amount , then the other half when we got there.Never had a problem.Very easy to deal with. The only extra charge we had was for 2 extra people which was 25.oo per person, per day. There is a property manager on site who is very helpful with anything u might need. Also, at night, they have a security guard. We've stayed at villas 2 and 4 and loved them both. They also have a wine, cheese, and cracker welcome basket waiting for you.