Ask them to give you the gate keypad instructions before you arrive.

We were stuck outside for 10-15 minutes when we arrived last week. No one was in th office at the time. No one answered the phone either. Finally, Nicholas saw us and let us in. He said the manager not around at the moment. He got another staff member to get us in th villa. Nice to be able to get in and start to unpack after traveling.

Another tip. Don't overload the safe . My wife put too much inside. That put some pressure on the door. It would not one electronically. The manager was able to open it manually with th key.

We enjoyed our stay there very much. The staff was friendly and helpful. The rooms clean. We will be back. 😀