I received the five page letter from Bob Stiffelman the supposed “President of the Association”. The letter arrived on August 1 and mentioned payments supposedly due in July. Typical of Sapphire to have due dates that occur before you get the bill. The letter raised many questions so I used the email address provided for Mr. Stiffelman to contact him with my questions. He never replied. Good work, Mr President.
On August 10 I sent a copy of my email to Bob Stiffelman to Sapphire’s billing office. As of today August 29 no one from Sapphire has responded. I also called three times today and the phone just rings with no answer.
They continue to be very difficult to do business with.
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