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warren460 said:
You guys are too funny. I think i will call united and ask about their policy on physically abusing senior citizens to make way for employees.


Not trying to defend UAL's actions however they were putting employees on to operate another flight. A entire flight would have been cancelled had they not done that. It also makes some interesting reading if you Google this Doctors background.
The better way to handle it would have been to up the compensation until you found volunteers. Everyone has a price. One woman turned two oversales for her family of 4 into 11,000 dollars during the Delta meltdown.