Just got back from our Pullmantur Zenith cruise from Phillipsburg and back. Zenith is almost identical to the Horizon for those who are familiar with it. Took it 2015 and 2016. It's been replaced with Zenith. We had a jr suite w/balcony. Very nice. Suites get the 'Waves" service. Personal concierge and treatment. Bottled water in room and snacks at night in room. Private cocktail party with 'Waves" crew. We were the only 4 Americans on the ship! Entertainment good. Daily activities left a lot to be desired.
Food was HORRIBLE! What they had for dinner the evening before was served for lunch the next day. I understand they want to conserve food but it was really horrible. Tasteless, not served warm, unattractive. Ala carte breakfast was good though but we had to complain since the dining room staff didn't want to do the ala carte. The 2nd day, we did get it and were served with "white gloves".
The staff for the most part was excellent. Any questions, please ask.