Too bad about the rain, we just got home after three weeks, we had very few showers and did not miss a day. As for Club O staff Cedric is managing the chair rentals, Rocio is still the massage therapist and the young lady that managed the boutique before is running the new smaller boutique, as for the rest I don't know if they are new or not and not sure why that matters. We had the best time ever, while it not like before and may never be it was everything we needed or wanted, beach is great, Perch has food and there are basic washrooms. It is quieter than before and far more relaxing, never been so welcomed by the staff. Yes there is a lot of devastation and they have a lot to do, perhaps your expectation were unrealistic. It may not be for everyone but there are other places you can go. For us the glass was more than half full.