Sorry, Carol but that's not what all insurance companies do. My company had a stellar claims record (when I worked there), but unfortunately that's not the case with all property & casualty insurers. I don't know the details regarding the specific policy regarding Princess Julianna Airport, but in my opinion I would suspect that the actual amount of damage lies somewhere between the amounts being mentioned. Many people, including many business owners, need to focus better on just how much insurance they need, what deductibles they are subject to, what perils are excluded, and so on. I've seen both ends of the spectrum with many businesses 'overinsured' and many others who don't understand that flood damage will always be excluded from their policy. I hope they get this worked out soon for the betterment of everyone.