We will miss Jim. He was a gentle soul with a wry sense of humor. We booked almost all of our SXM trips through CITS - including the last one in November 2019. He told us then that it would be the last time we could book through the company. We had the fortune of meeting Jim and Mary only once on a trip to ClubO. Every trip, he would call us when we got home to see how the trip went and to ask for any comments and/or tips for fellow travelers. A true gentleman, and a true scholar.