Greetings

Maybe someone here can assist.

Our trip arrival is 2/11. I went into the Gateway and added everything, paid and submitted. I now need to wait to upload test results within the 5 day window.

My question is how?

I can log into the Gateway and see my application is in Pending Status. There are no edit options or anything that I can see to open my application and add the test results. I submitted the application on 1/19. I emailed Gateway BVI on 1/21 to ask for clarification. No reply!

I am wondering - should I have waited to within the 5 day period to create the application in the first place?

I am nervous about getting into the 5 day window and it continues to be a one way street on communications of the process.

If anyone has gone through this please let me know your thoughts.

If I need to submit a new application and wait until I am closer (that is the only thing I can think of to explain no response) please let me know.

Will