I agree it seemed excessive. I read the FB post as well, and it seemed a contributing issue may have been the language barrier.

I have personally seen a French delivery captain treated so rudely without any provocation.

BVI Customs and Immigration should have the goal of being an enjoyable experience for visitors (tourism is still a major portion of economy). Too often, the tourist have a negative experience due to C&I attitudes.

For the truly criminal elements, I am all for strong enforcement.