Don’t know if it’s the same deal or not but sometimes, when staying as a hotel guest, the services are different than staying as a timeshare owner/user. We would often rent two or three extra days to add to our timeshare weeks and on those ‘extra’ days at the Towers we always received full hotel maid services daily - fresh towels and change of bed linens and the unit cleaned daily and basically anything else a typical hotel might provide.