Having been a member for several years, I renewed my annual family membership with SkyMed a few days ago in anticipation of my upcoming trip to St. Maarten later this month. Two days after renewing, I received a mail offer from the company, inviting me to extend my membership for an additional year from the original expiration date of 12/31/2014 at a savings of $199. This offer, apparently sent prior to my renewal, cited SkyMed's 25th anniversary and represented an appreciation gift to members. I immediately called SkyMed to request a refund of this amount and was flatly denied. <img src="http://www.traveltalkonline.com/forums/images/graemlins/cloud.gif" alt="" /> (Jeff Berger, please take note, as you highly promote SkyMed's services). Has anyone else experienced this lack of customer courtesy?