I just arrived yesterday, 5 weeks from a hip replacement surgery. The wheelchair service was excellent yesterday. He scooted us right to the beginning of the line for immigration then parked me at the luggage claim. He pretty much stayed with me the whole time. While it was good that I went to the beginning of the line for immigration, we had to wait as Spirit had beat the American flight so we had to wait for the luggage from Spirit before the Miami flight's luggage came out. All in All, he was great and I gave him $20.