Message from the Resort re temporary A/C disruption. April 8th, 2024.
We regret to inform you that our resort is currently experiencing a temporary disruption to our air conditioning services due to recent power failures on the island that resulted in chiller equipment failure.
Despite our best efforts to mitigate the impact of these power fluctuations with backup generators (fully functional), both of our chiller plants at La Plage sustained major damages to the compressors. This has affected some important equipment, leading to the interruption of our air conditioning services. We are currently running the building on half capacity of compressors.
Please rest assured that we are actively working to resolve the situation as quickly as possible. In the meantime, we are providing fans in guest rooms to help alleviate the discomfort caused by the lack of air conditioning.
We are in communication with our service provider, JCI, to expedite the delivery of the necessary parts via air shipment to repair the damaged equipment and restore our air conditioning services to full functionality.
We are sorry for the inconveniences. All resources are exhausted to airfreight the compressors to restore full AC services. Will keep everyone informed as soon as JCI confirm delivery to FL today.
We know how important cooling is sufficiently is in St. Maarten. We are doing our utmost to restore full cooling to La Plage