We, also enjoyed the elimination of forms and rapid walk through @ Julianna when we arrived 2 weeks ago.
Then there was the return trip on Saturday 1/10/15:
1. Delay of USAir trip from 3:45 to 4:15 on SXM to PHL.
2. Belair Hotel enforcing the 10AM check out policy.(does it really take 6 hours to prep room for incoming guests?)
3. 1,000+ at passport check in Phila, 4 windows open. "After 6PM and we are reduced in staff by 50%"
4. Security/immigration/customs/then yet another Security check in Phila that took 1.5 hours to get to connection gate.(and we did not have to do baggage check, carry on only)
5. Most missed their connections. Does anyone in airline travel care anymore????